Details
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Bug
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Resolution: Answered
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Medium
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None
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3.2
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System Date Sunday, 18 Dec 2005
System Time 15:13:15
Java Version 1.4.2_08
Java Vendor Sun Microsystems Inc.
JVM Version 1.0
JVM Vendor Sun Microsystems Inc.
JVM Implementation Version 1.4.2_08-b03
Java Runtime Java(TM) 2 Runtime Environment, Standard Edition
Java VM Java HotSpot(TM) Server VM
User Name jira
User Timezone Europe/London
User Locale English (United States)
System Encoding UTF-8
Operating System Linux 2.4.21-4.ELsmp
OS Architecture i386
Application Server Container Apache Tomcat/4.1.29
Database type hsql
Database JNDI address java:comp/env/jdbc/JiraDS
Total Memory 506
Free Memory 167
Used Memory 339
Uptime 2 months, 24 days, 22 hours, 24 minutes, 16 seconds
Edition Enterprise
Version 3.2
Build Number 89System Date Sunday, 18 Dec 2005 System Time 15:13:15 Java Version 1.4.2_08 Java Vendor Sun Microsystems Inc. JVM Version 1.0 JVM Vendor Sun Microsystems Inc. JVM Implementation Version 1.4.2_08-b03 Java Runtime Java(TM) 2 Runtime Environment, Standard Edition Java VM Java HotSpot(TM) Server VM User Name jira User Timezone Europe/London User Locale English (United States) System Encoding UTF-8 Operating System Linux 2.4.21-4.ELsmp OS Architecture i386 Application Server Container Apache Tomcat/4.1.29 Database type hsql Database JNDI address java:comp/env/jdbc/JiraDS Total Memory 506 Free Memory 167 Used Memory 339 Uptime 2 months, 24 days, 22 hours, 24 minutes, 16 seconds Edition Enterprise Version 3.2 Build Number 89
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3.02
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Description
After filling up a support request from JIRA and submitting, I get no report of error / failure. Still, when I look in the logs, I see the exception below. The problem occurs because some of our JIRA users have changed their email addresses but have not updated it in their JIRA account.
2005-12-18 15:11:34,497 ERROR [atlassian.mail.queue.MailQueueImpl] Error occurred in sending e-mail: To='jira-support@atlassian.com' Subject='[JIRA Support Request] Scheduler issue' From='null' FromName='null' Cc=' removed @ removed .com' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/plain' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@86648' MessageId='null' com.atlassian.mail.MailException: javax.mail.SendFailedException: Sending failed;
nested exception is:
javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
javax.mail.SendFailedException: 550 5.7.1 Relaying not allowed: jira-support@atlassian.com
at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:160)
at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:47)
at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:55)
