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  1. Jira Data Center
  2. JRASERVER-8464

Check if incoming email subject matches any issue summaries to determine if they are comments

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    • Suggestion
    • Resolution: Won't Fix
    • None
    • Email notifications
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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Currently the email handler checks the subject for JIRA keys (eg. 'JRA-123') and if found, treats the email contents as a comment on that issue.

      It would be useful if instead of checking for an issue key, JIRA checked for an issue summary matching the subject (give or take a 'Re: '). This would allow JIRA to passively track mailboxes.

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          relates to

          Suggestion - JRACLOUD-8464 Check if incoming email subject matches any issue summaries to determine if they are comments

          • Closed

          Suggestion - JRASERVER-5954 POP Service should optionally skip processed emails instead of deleting them

          • Closed

          Activity

            People

              Unassigned Unassigned
              7ee5c68a815f Jeff Turner
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              Dates

                Created:
                Updated:
                Resolved: