Description
If a user times out (eg. is not longer logged on to JIRA) then following error occurs when executing a workflow action (and a refresh or something else):
System Error
A system error has occurred.
If this problem persists - please notify your JIRA administrator of this problem.
If you are an administrator, please try submitting this problem via the Support Request Page.
Else, please create a support issue on our support system at http://support.atlassian.com with the following information:
a description of your problem
cut & paste the error and system information found below
attach the application server log file
Cause:
com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'SIL-78'
Stack Trace: [hide]
com.atlassian.jira.exception.IssuePermissionException: User 'null' does not have permission to see issue 'SIL-78'
at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:71)
at com.atlassian.jira.web.action.workflow.WorkflowUIDispatcher.doExecute(WorkflowUIDispatcher.java:39)
at webwork.action.ActionSupport.execute(ActionSupport.java:153)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:47)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:186)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:36)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:205)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:825)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:738)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:526)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Unknown Source)
Referer URL: http://jira.wmdata.dk/browse/SIL-78
Build Information:
Uptime: 1 dag, 16 timer, 15 minutter, 39 sekunder
Edition: Enterprise
Version: 3.3.1
Build Number: 97
Server Information:
Application Server: Apache Tomcat/5.5.7
Servlet Version: 2.4
Memory Information:
Total Memory: 1016 MB
Free Memory: 901 MB
Used Memory: 115 MB
System Information:
System Date: Monday, 26 Sep 2005
System Time: 10:57:06
Java Version: 1.4.2_07
Java Vendor: Sun Microsystems Inc.
JVM Version: 1.0
JVM Vendor: Sun Microsystems Inc.
JVM Implementation Version: 1.4.2_07-b05
Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition
Java VM: Java HotSpot(TM) Client VM
User Name: SYSTEM
User Timezone: Europe/Paris
User Locale: English (United States)
System Encoding: Cp1252
Operating System: Windows 2000 5.0
OS Architecture: x86
Application Server Container: Apache Tomcat/5.5.7
Database type: mssql
Database JNDI address: java:comp/env/jdbc/JiraDS
Request Information:
Request URL: http://195.97.162.39:8080/500page.jsp
- Scheme: http
- Server: 195.97.162.39
- Port: 8080
- URI: /500page.jsp
- - Context Path:
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String: id=14168&action=1401
Request Attributes: - javax.servlet.forward.request_uri : /secure/WorkflowUIDispatcher.jspa
- javax.servlet.forward.context_path :
- javax.servlet.forward.servlet_path : /secure/WorkflowUIDispatcher.jspa
- javax.servlet.forward.path_info : /500page.jsp
- javax.servlet.forward.query_string : id=14168&action=1401
- javax.servlet.error.message :
- javax.servlet.error.exception : javax.servlet.ServletException: User 'null' does not have permission to see issue 'SIL-78'
- os_securityfilter_already_filtered : true
- com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- javax.servlet.error.request_uri : /secure/WorkflowUIDispatcher.jspa
- javax.servlet.error.status_code : 500
- _sitemesh_filterapplied : true
- jira.webwork.cleanup : false
- javax.servlet.error.servlet_name : action
- com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true
- atlassian.core.seraph.original.url : /secure/WorkflowUIDispatcher.jspa?id=14168&action=1401
- loginfilter.already.filtered : true
- webwork.result : Value stack =========== ===========
Request Logging:
0 log statements generated by this request:
Attachments
Issue Links
- is related to
-
JRASERVER-5761 Session timeout should be handled more gracefully.
- Closed