[#JRA-701] watch list enhancement

JIRA

watch list enhancement

Created: 26/Aug/02 07:03 AM Updated: 12/Sep/04 11:41 AM

Component/s:

None

Affects Version/s:

None

Fix Version/s:

3.0 Pro Preview

Time Tracking:

Not Specified

Issue Links:

Duplicate

This issue duplicates:

~~JRA-927~~ Amend Reporter

This issue is duplicated by:

~~JRA-1245~~ Allow issue creator to assign AND add watchers explicitly

~~JRA-4534~~ more control/visibility over the list of watchers for an issue

Part

This issue incorporates:

JRA-1263 When releasing project, option to send notification email

Reference

This issue relates to:

JRA-2167 CC email address list in issues (notify arbitrary emails)

This issue is related to:

~~JRA-716~~ Add other users to watch

JRA-2730 Add "All voters" group for notifications

Participants:	Greg Perrott, Jeff Turner [Atlassian], Mike Cannon-Brookes [Atlassian], Owen Fellows and Tim Dawson
Since last comment:	203 weeks, 4 days ago
Resolution Date:	25/Aug/04 07:04 PM
Labels:

Description

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It would be nice to be able to see the list of who is watching a particular issue, and also (depending on project settings and/or security of course) be able to add another user to the watch list.

We have started to use JIRA internally for our operations ticketing system - its working extremely well. I just notice though that when we have to create an issue ourselves due to a call-in or hall conversation that users don't end up adding themselves to the watch list, so we end up having to double-enter any status/info changes both in JIRA and in a separate email.

It's also nice to know when our VP is watching an issue.

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Greg Perrott - 26/Aug/02 07:23 PM

In a similar vain, it would be good to be able to enter an issue on behalf of the reporter. This will ensure that they are in the loop but also that they show as being the reporter. We use JIRA internally and some of our internal customers are using it but mostly we end up logging the issue. This could be implemented as a security privilege so only select users can do this.

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Tim Dawson - 27/Aug/02 02:30 AM

I agree that entering an issue on behalf of a reporter would be a useful feature. I see this as a complimentary feature rather than an alternative, since sometimes you're adding a feature that impacts multiple people.

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Owen Fellows - 10/Nov/03 05:50 PM

Roles will take into account adding other people to relevant roles.

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Owen Fellows - 10/Nov/03 06:00 PM

~~JRA-927~~ is the root issue for the ability to change reporter. Or allow Admins to create a Issue as someone else.
This maybe a new permission to allow a certain group of users to set the Reporter of an Issue.

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Owen Fellows - 10/Nov/03 06:46 PM

User roles, being able to assign users to an issue.

The automatic assign sort of fixes the who to assign too problem. In Enterprise each component can have an owner and this owner can be automatically assigned issue in that component. So it would get assign to the component/department lead who could then reassign it.

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Owen Fellows - 10/Nov/03 07:01 PM

This issue is part of the role Issue.
Can use the roles to select all users that raised in issue in this release and then email them to check that it has been fixed.

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Owen Fellows - 10/Nov/03 07:04 PM

Add watchers and allow notifications to be sent to users in a role for an issue.

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Owen Fellows - 20/Nov/03 05:34 PM

With the improved roles we should implement mail users in role

this Issue.

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Jeff Turner [Atlassian] - 25/Aug/04 07:04 PM

There is now a separate page listing watchers. Users need the "View Voters and Watchers" permission to see the watchers list. Also, users with the "Edit Watcher List" permission can add and remove watchers.