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Key: JRA-6584
Type: Bug Bug
Status: Resolved Resolved
Resolution: Duplicate
Priority: Critical Critical
Assignee: Unassigned
Reporter: Ernest Wong [Atlassian]
Votes: 0
Watchers: 0
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JIRA

Can not send email on JIRA standalone (NoSuchProviderException: smtp)

Created: 05/May/05 09:12 PM   Updated: 30/Jul/06 07:34 PM
Component/s: Email integration
Affects Version/s: 3.1.1
Fix Version/s: 3.2.1

Time Tracking:
Not Specified

Environment: Windows XP, JIRA Standalone
Issue Links:
Cause
 
Duplicate
 
Reference
 

Participants: Anton Mazkovoi [Atlassian], Ernest Wong [Atlassian], Mark Chaimungkalanont [Atlassian], Nick Menere [Atlassian], Omid OnLine and Quanah Gibson-Mount
Since last comment: 3 years, 22 weeks ago
Resolution Date: 09/Jun/05 11:14 PM
Labels:


 Description  « Hide
When you try to send an email, you get the following error message:

An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.mail.NoSuchProviderException: smtp
at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:152)
at com.atlassian.jira.web.action.admin.mail.SendTestMail.doExecute(SendTestMail.java:72)
at webwork.action.ActionSupport.execute(ActionSupport.java:153)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:46)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:131)
at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:186)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
...

This can be solved by removing activation.jar and mail.jar from common/lib directory. After removing the two files, you will need to restart JIRA.

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[ Permalink | « Hide ]
Mark Chaimungkalanont [Atlassian] added a comment - 11/May/05 02:16 AM
Other users have also seen this as well, apparently only on certain windows boxes. Ernest seems to get this problem with the troublesome 1.4.2_08 JDK. Could this be our problem?

[ Permalink | « Hide ]
Mark Chaimungkalanont [Atlassian] added a comment - 11/May/05 11:30 PM
I've now customised the Tomcat distro to use JIRA's version of the activation & mail jars.

TOmcat 5.5 doesn't come with either of these JARs so I guess this problem will cease to exist once we upgrade to 5.5 for standalone? Anyway, this should be fixed for now


[ Permalink | « Hide ]
Omid OnLine added a comment - 26/May/05 12:25 AM
I'm having simliar issues.

I've installed the Enterprise edition 3.1 (standalone build 81) talking to (oracle). Test email isn't working, I'm also getting:

SYstem Information:
_______________________________________________
System Date Wednesday, 25 May 2005
System Time 22:24:11
Java Version 1.4.2_08
Java Vendor Sun Microsystems Inc.
JVM Version 1.0
JVM Vendor Sun Microsystems Inc.
JVM Implementation Version 1.4.2_08-b03
Java Runtime Java(TM) 2 Runtime Environment, Standard Edition
Java VM Java HotSpot(TM) Server VM
User Name SYSTEM
User Timezone America/Los_Angeles
User Locale English (United States)
System Encoding Cp1252
Operating System Windows 2003 5.2
OS Architecture x86
Application Server Container Apache Tomcat/4.1.29
Database type oracle
Database JNDI address java:comp/env/jdbc/JiraDS

Java VM Memory Statistics
Total Memory 253 MB
Free Memory 197 MB
Used Memory 56 MB
Memory Graph
78 % Free

JIRA Info
Uptime 26 minutes, 35 seconds
Edition Enterprise
Version 3.1.1
Build Number 81
________________________________________________

An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.mail.NoSuchProviderException: smtp
at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:152)
at com.atlassian.jira.web.action.admin.mail.SendTestMail.doExecute(SendTestMail.java:72)
at webwork.action.ActionSupport.execute(ActionSupport.java:153)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:46)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:131)
at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:186)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:142)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:58)
at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:36)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:168)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:36)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:193)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:781)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:549)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:589)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:666)
at java.lang.Thread.run(Thread.java:534)
Caused by: javax.mail.NoSuchProviderException: smtp
at javax.mail.Session.getService(Session.java:611)
at javax.mail.Session.getTransport(Session.java:541)
at javax.mail.Session.getTransport(Session.java:484)
at javax.mail.Session.getTransport(Session.java:464)
at alt.javax.mail.SessionImpl.getTransport(SessionImpl.java:77)
at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:138)
... 62 more


[ Permalink | « Hide ]
Nick Menere [Atlassian] added a comment - 26/May/05 12:40 AM
Hi,
Have you tried removing activation.jar and mail.jar from common/lib directory.

Cheers,
Nick


[ Permalink | « Hide ]
Ernest Wong [Atlassian] added a comment - 02/Jun/05 12:56 AM
This problem still occurs in JIRA 3.2

[ Permalink | « Hide ]
Quanah Gibson-Mount added a comment - 31/Jan/06 01:08 PM
I'm seeing this problem using:
/usr/bin/java -version
java version "1.5.0_04"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_04-b05)
Java HotSpot(TM) Server VM (build 1.5.0_04-b05, mixed mode)

Tomcat 5.0.33

JIRA 3.4.2


[ Permalink | « Hide ]
Anton Mazkovoi [Atlassian] added a comment - 31/Jan/06 11:00 PM
Hi Quanah,

Do you have mail.jar and/or activation.jar in Tomcat 5's common/lib directory? They should not be there, or if you need them there you will need to use the ones that JIRA ships with (in JIRA's WEB-INF/lib directory).

If you are having trouble with this please create a support request on http://support.atlassian.com and please mention the contents of your Tomcat's common/lib directory.

Thanks,
Anton


[ Permalink | « Hide ]
Quanah Gibson-Mount added a comment - 31/Jan/06 11:52 PM
Hi Anton,

After some tweaking with Tomcat, the problem is apparently "javamail.jar" rather than "mail.jar". Thanks for the help.

--Quanah
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