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  1. Jira Cloud
  2. JRACLOUD-65095

Cloning an issue with many sub-tasks will fail

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    Description

      Summary

      Cloning parent issue with many sub-tasks will failed.

      How to replicate it

      1. Clone an issue with many sub-task in it (In my case, there are more than 1000 sub-tasks)
      2. What I found in logs: 
        • 2016-08-30 09:20:00.087303500 	at java.lang.Thread.run(Thread.java:745)
2016-08-30 09:20:00.087303500 Caused by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: smtp, 25; timeout 10000;
2016-08-30 09:20:00.087304500   nested exception is:
2016-08-30 09:20:00.087304500 	java.net.ConnectException: Connection refused
2016-08-30 09:20:00.087304500 	at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2118)
2016-08-30 09:20:00.087307500 	at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:712)
2016-08-30 09:20:00.087308500 	at javax.mail.Service.connect(Service.java:366)
2016-08-30 09:20:00.087308500 	at javax.mail.Service.connect(Service.java:195)
2016-08-30 09:20:00.087308500 	at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:174)
2016-08-30 09:20:00.087308500 	... 24 more
2016-08-30 09:20:00.087311500 Caused by: java.net.ConnectException: Connection refused
2016-08-30 09:20:00.087312500 	at java.net.PlainSocketImpl.socketConnect(Native Method)
2016-08-30 09:20:00.087316500 	at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
2016-08-30 09:20:00.087317500 	at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
2016-08-30 09:20:00.087317500 	at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
2016-08-30 09:20:00.087317500 	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
2016-08-30 09:20:00.087318500 	at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:329)
2016-08-30 09:20:00.087321500 	at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:238)
2016-08-30 09:20:00.087321500 	at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2084)
2016-08-30 09:20:00.087321500 	... 29 more
2016-08-30 09:20:00.088827500 2016-08-30 09:20:00,088 Sending mailitem To='a.boumelhem@necbbank.com' Subject='(T24IMPL-3593) CLONE - Create a Collateral of type Pledge of Car (both right and collateral), and link it to the limit' From='null' FromName='System Administrator (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='<JIRA.18422.1472548183000@Atlassian.JIRA>' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@4af199' MessageId='null' ExcludeSubjectPrefix=false' ERROR anonymous    Mail Queue Service [c.a.mail.queue.MailQueueImpl] Error occurred in sending e-mail: To='a.boumelhem@necbbank.com' Subject='(T24IMPL-3593) CLONE - Create a Collateral of type Pledge of Car (both right and collateral), and link it to the limit' From='null' FromName='System Administrator (JIRA)' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='<JIRA.18422.1472548183000@Atlassian.JIRA>' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@4af199' MessageId='null' ExcludeSubjectPrefix=false'
2016-08-30 09:20:00.088839500 com.atlassian.mail.MailException: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: smtp, 25; timeout 10000;
2016-08-30 09:20:00.088844500   nested exception is:
2016-08-30 09:20:00.088844500 	java.net.ConnectException: Connection refused
2016-08-30 09:20:00.088844500 	at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:214)
2016-08-30 09:20:00.088845500 	at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:44)
2016-08-30 09:20:00.088851500 	at com.atlassian.mail.queue.MailQueueImpl.sendBufferUnderLock(MailQueueImpl.java:103)
2016-08-30 09:20:00.088851500 	at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:56)
2016-08-30 09:20:00.088851500 	at com.atlassian.jira.mail.JiraMailQueue.lambda$sendBuffer$0(JiraMailQueue.java:47)
2016-08-30 09:20:00.088852500 	at com.atlassian.jira.util.velocity.DefaultVelocityRequestContextFactory.runWithStaticBaseUrl(DefaultVelocityRequestContextFactory.java:123)
2016-08-30 09:20:00.088855500 	at com.atlassian.jira.util.DefaultBaseUrl.runWithStaticBaseUrl(DefaultBaseUrl.java:50)
2016-08-30 09:20:00.088856500 	at com.atlassian.jira.mail.JiraMailQueue.sendBuffer(JiraMailQueue.java:46)
2016-08-30 09:20:00.088856500 	at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:21)
2016-08-30 09:20:00.088860500 	at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61)
2016-08-30 09:20:00.088860500 	at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:63)
2016-08-30 09:20:00.088861500 	at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44)
2016-08-30 09:20:00.088861500 	at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32)
2016-08-30 09:20:00.088861500 	at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153)
2016-08-30 09:20:00.088864500 	at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118)
2016-08-30 09:20:00.088865500 	at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97)
2016-08-30 09:20:00.088865500 	at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443)
2016-08-30 09:20:00.088866500 	at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeLocalJob(CaesiumSchedulerService.java:410)
2016-08-30 09:20:00.088869500 	at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:388)
2016-08-30 09:20:00.088869500 	at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285)
2016-08-30 09:20:00.088870500 	at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282)
2016-08-30 09:20:00.088874500 	at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65)
2016-08-30 09:20:00.088874500 	at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59)
2016-08-30 09:20:00.088875500 	at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34)
2016-08-30 09:20:00.088878500 	at java.lang.Thread.run(Thread.java:745)
2016-08-30 09:20:00.088878500 Caused by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: smtp, 25; timeout 10000;
2016-08-30 09:20:00.088879500   nested exception is:
2016-08-30 09:20:00.088879500 	java.net.ConnectException: Connection refused
2016-08-30 09:20:00.088879500 	at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2118)
2016-08-30 09:20:00.088895500 	at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:712)
2016-08-30 09:20:00.088895500 	at javax.mail.Service.connect(Service.java:366)
2016-08-30 09:20:00.088895500 	at javax.mail.Service.connect(Service.java:195)
2016-08-30 09:20:00.088896500 	at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:174)
2016-08-30 09:20:00.088896500 	... 24 more
2016-08-30 09:20:00.088899500 Caused by: java.net.ConnectException: Connection refused
2016-08-30 09:20:00.088903500 	at java.net.PlainSocketImpl.socketConnect(Native Method)
2016-08-30 09:20:00.088903500 	at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
2016-08-30 09:20:00.088904500 	at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
2016-08-30 09:20:00.088904500 	at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
2016-08-30 09:20:00.088905500 	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
2016-08-30 09:20:00.088910500 	at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:329)
2016-08-30 09:20:00.088910500 	at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:238)
2016-08-30 09:20:00.088910500 	at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2084)
2016-08-30 09:20:00.088911500 	... 29 more

      Actual Result

      The clone will never be finished

      Expected Result

      The clone will be completed

      Workaround

      Clone the sub-task one by one

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        Issue Links

          relates to

          HOT-47415 Loading...

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              Unassigned Unassigned
              afajri Aulia Fajri (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: