Details
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Bug
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Resolution: Fixed
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Low
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10
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Severity 3 - Minor
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Description
Summary
When trying to view an issue on a mobile browser, the user is redirected to a 500 error page.
Environment
(Optional - If Applicable)
- JIRA Mobile
Steps to Reproduce
- Log in to a JIRA instance on a mobile browser
- Try to view an issue
Expected Results
The issue is displayed properly.
Actual Results
An error page is displayed with the following information:
Something went wrong
See below for more details
URL
/rest/mobile/1.0/issue/PROJECTKEY-123
Method
GET
Status Code
500
Response
{"message":"com.atlassian.jira.mobile.rest.fields.MobileIssueBean.fieldsToInclude(Lcom/atlassian/jira/rest/v2/issue/IncludedFields;)Lcom/atlassian/jira/rest/v2/issue/IssueBean;","status-code":500,"stack-trace":"java.lang.NoSuchMethodError: com.atlassian.jira.mobile.rest.fields.MobileIssueBean.fieldsToInclude(Lcom/atlassian/jira/rest/v2/issue/IncludedFields;)Lcom/atlassian/jira/rest/v2/issue/IssueBean;\n\tat com.atlassian.jira.mobile.rest.fields.MobileIssueBeanBuilder.build(MobileIssueBeanBuilder.java:102)\n\tat com.atlassian.jira.mobile.rest.fields.MobileIssueResource$1.call(MobileIssueResource.java:95)\n\tat com.atlassian.jira.mobile.rest.fields.MobileIssueResource$1.call(MobileIssueResource.java:72)\n\tat com.atlassian.jira.mobile.rest.util.RestCall.response(RestCall.java:36)\n\tat com.atlassian.jira.mobile.rest.util.BaseRestResource.response(BaseRestResource.java:45)\n\tat com.atlassian.jira.mobile.rest.fields.MobileIssueResource.getIssue(MobileIssueResource.java:71)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:498)\n\tat
Workaround
Users are able to view the issue if they switch to the Desktop View within their mobile browser
The iOS JIRA Software app appears to work as well
