Details
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Suggestion
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Resolution: Won't Do
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None
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None
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1
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Description
NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
Problem Definition
When JIRA is trying to write to a file on the file system and does not have sufficient permissions to do so, then it logs a very generic message in the logs :
2016-06-02 19:39:58,969 lexorank-executor-thread-0 ERROR [service.lexorank.balance.LexoRankBalancingService] java.io.IOException: No such file or directory java.lang.IllegalStateException: java.io.IOException: No such file or directory at net.java.ao.db.FileSystemUtils$1.get(FileSystemUtils.java:43) at net.java.ao.db.FileSystemUtils$1.get(FileSystemUtils.java:24) at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:109) at net.java.ao.db.FileSystemUtils.isCaseSensitive(FileSystemUtils.java:50) at net.java.ao.db.MySQLDatabaseProvider.isCaseSensitive(MySQLDatabaseProvider.java:189) . . Caused by: java.io.IOException: No such file or directory at java.io.UnixFileSystem.createFileExclusively(Native Method) at java.io.File.createTempFile(Unknown Source) at java.io.File.createTempFile(Unknown Source) at net.java.ao.db.FileSystemUtils$1.get(FileSystemUtils.java:29) ... 84 more
Suggested Solution
It would be nice if JIRA adds more information on the path where this action is failing. That would help administrators troubleshoot the problem on their own without even contacting Support.
Attachments
Issue Links
- relates to
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JRACLOUD-61295 As an administrator I want better logging for 'java.io.IOException: No such file or directory'
- Closed