Details
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Bug
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Resolution: Timed out
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Low
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2
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Severity 3 - Minor
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Description
Summary
When sending an outgoing email with dash '-' at the front of the domain, JIRA recognizes it as an invalid address even though it is valid. It also fails to send a notification email to this email address.
Environment
JIRA Cloud version 1000.5.2
Steps to Reproduce
- Login as a sysadmin and create a test email with - as its first character (e.g: -nhassan@atlassian.com)
- Go to System
- Go to Outgoing Mail to send a test email and error message will display in the Mail log
Expected Results
Successfully send an outgoing mail to the email address
Actual Results
Mail log:
An error has occurred with sending the test email: com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 501 5.1.3 Bad recipient address syntax at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:214) at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:151) at com.atlassian.jira.plugins.mail.webwork.SendTestMail.doExecute(SendTestMail.java:107) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
In log:
/service/j2ee_jira_4f02d26bf335d381c3ef/log/main/@40000000572c39023ac3c12c.s:@40000000572c31460a836ddc 2016-05-06 01:53:00,171 Sending mailitem To='-nhassan@atlassian.com' Subject='(LS-4342) FW: Upload Wholesaler orders Ecommerce CO ' From='null' FromName='' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@ad42d6' MessageId='null' ERROR anonymous Mail Queue Service [c.a.mail.queue.MailQueueImpl] Error occurred in sending e-mail: To='-nhassan@atlassian.com' Subject='(LS-4342) FW: Upload Wholesaler orders Ecommerce CO ' From='null' FromName='' Cc='null' Bcc='null' ReplyTo='null' InReplyTo='<JIRA.23801.1462513908000@Atlassian.JIRA>' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@ad42d6' MessageId='null'
Workaround
No workaround at the moment