Details
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Bug
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Resolution: Cannot Reproduce
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Low
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2
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Severity 3 - Minor
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1
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Description
Summary
When atttempting to clone an issue that contains required fields, JIRA displays a generic workflow error. It does not indicate that this error is caused by a required field.
Environment
Cloud
Steps to Reproduce
- Create required field in screen and workflow
- Create a new ticket that includes the required field
- Attempt to clone the issue
Expected Results
JIRA should indicate that there is a required field that needs to be filled out before the clone can be made
Actual Results
JIRA displays the following error:
admin.errors.exception com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow:
JIRA logs show the following trace:
2016-05-04 12:08:54.699828500 2016-05-04 12:08:54,699 JiraTaskExectionThread-70 ERROR mdinkins 728x564584x1 9ki18b 4.15.43.214 /secure/CloneIssueDetails.jspa [c.a.j.bc.issue.DefaultIssueService] Error occurred while creating issue through workflow:
2016-05-04 12:08:54.699830500 com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow:
2016-05-04 12:08:54.699830500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:512)
2016-05-04 12:08:54.699831500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:604)
2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:133)
2016-05-04 12:08:54.699866500 at com.atlassian.jira.bc.issue.CloneIssueCommand.call(CloneIssueCommand.java:61)
2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458)
2016-05-04 12:08:54.699867500 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426)
2016-05-04 12:08:54.699872500 at java.util.concurrent.FutureTask.run(FutureTask.java:266)
2016-05-04 12:08:54.699872500 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
2016-05-04 12:08:54.699873500 at java.util.concurrent.FutureTask.run(FutureTask.java:266)
2016-05-04 12:08:54.699880500 at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
2016-05-04 12:08:54.699880500 at java.lang.Thread.run(Thread.java:745)
2016-05-04 12:08:54.699880500 Caused by: [InvalidInputException: [Error map: [{customfield_12100=Logged by is required.}]] [Error list: [[]]]
2016-05-04 12:08:54.699881500 at com.googlecode.jsu.util.ValidatorErrorsBuilder.process(ValidatorErrorsBuilder.java:47)
2016-05-04 12:08:54.699885500 at com.googlecode.jsu.workflow.validator.GenericValidator.validate(GenericValidator.java:77)
2016-05-04 12:08:54.699886500 at com.atlassian.jira.workflow.SkippableValidator.validate(SkippableValidator.java:45)
2016-05-04 12:08:54.699886500 at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1512)
2016-05-04 12:08:54.699886500 at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1203)
2016-05-04 12:08:54.699891500 at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741)
2016-05-04 12:08:54.699891500 at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:506)
2016-05-04 12:08:54.699892500 ... 10 more
Workaround
Customers will need to ensure that required fields are removed or make fields optional.
Possible workaround for error message
Make sure that the error message in the Workflow transition validator includes the field name or is blank (therefore using the default message). See the comment below
Attachments
Issue Links
- relates to
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- Gathering Impact
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- is related to
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JST-197324 Loading...