[#JRA-5939] Issue navigator does not sort by more than one column

JIRA

Issue navigator does not sort by more than one column

Created: 15/Feb/05 01:32 PM Updated: 24/Aug/08 07:55 PM

Component/s:

Issue navigator, Web interface

Affects Version/s:

3.0.3

Fix Version/s:

3.1

Time Tracking:

Not Specified

File Attachments:

sorterror.doc (28 kB)

Issue Links:

Reference

This issue is related to:

~~JRA-7454~~ Issue Navigator sorts by the same column in different directions

JRA-11404 Multiple columns sorting - set and show the order and direction of sorting for every column.

Participants:	=Neal Applebaum, Anton Mazkovoi [Atlassian], Dan Gawarecki, Jeff Turner [Atlassian] and Scott Farquhar [Atlassian]
Since last comment:	2 weeks ago
Resolution Date:	15/Mar/05 12:34 AM
Labels:

Description

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When viewing issues in the issue navigator, I should be able to click on any column and have it sort by that column.. then click on another column, and have the previous one be the secondary sort, and the just clicked one be the current sort - up to 3 levels.
I have seen this work ... but I cannot figure out why sometimes it works and sometimes it doesn't. When it doesn't work, I only get one sort (no secondary or tertiary sorts). Why would this functionality be intermittent? I haven't been able to find any pattern - with regards to which fields I'm sorting on, custom or not for example. Usually I am clicking on the default saved filter "Resolved" - not a personal or saved filter.
Even as I'm writing this I saw it flip from not working to working. All I did was edit the filter so that the Assigned user was populated (as current user) and it started giving me 3 sort levels again. (Normally all "Resolved" issues are assigned to me so I don't filter on that). Any ideas?

What's more... I clicked on the column headings (the same two) a few times until it generated an error (see attachment). It didn't recur, but I'm attaching the error to this issue anyway.

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Jeff Turner [Atlassian] added a comment - 17/Feb/05 11:42 PM

Neal,

I think this is fixed in JIRA 3.1. There was a bug in the sorting (same reason sort by components was broken) which could cause odd effects like this.

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=Neal Applebaum added a comment - 25/Jul/05 12:16 PM

This is still buggy in 3.2.3. I tried to re-sort a filter and it took me about 30 minutes until it somehow sorted the way I asked it to. It kept ignoring my sort requests and keeping the tertiary sort constant.

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Anton Mazkovoi [Atlassian] added a comment - 25/Jul/05 11:25 PM

Hi Neal,

Do you have a set of steps we can follow to reproduce the problem?

Is the problem you are seeing that you sort by the column and the column is not added to the sorts at all? What does JIRA report as the current sort when you click "View & Hide"?

Anton

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=Neal Applebaum added a comment - 26/Jul/05 08:23 AM

Well, it's kind of hard to describe.. I usually have View/Hide so I can see the sort it's doing. Say I want to sort by Project Asc, then Assignee Asc, then Priority descending. So first I click on Priority, and it sorts by Priority Ascending. Then I click on it again and it sorts by " Priority descending, then Priority ascending, then Key descending". Then I click on Assignee, and it's sorted by ""Assign To ascending, then Priority ascending, then Key descending". Already, I've lost the one sort I wanted... (Pri Desc). Then I click on Project and it sorts by "Project ascending, then Priority ascending, then Key descending". Now I've got only one right. So, frustrated, I try from scratch. I sort by columns that I don't even want just to clear these off the list. But each time I click on a column it only affects the FIRST sort, not the second or third. For example, clicking on Summary leaves the sort as "Summary ascending, then Priority ascending, then Key descending". I can't clear those off the list. I even try it in "Edit" mode, but to no avail. I even tried removing the sorted by columns from the navigator view, also to no avail. Yesterday it took me 30 minutes until I happened to get the sort I wanted. Obviously, this doesn't look good in a training session, and that's one reason why, when I'm lucky enough to get it right, I save it as a filter and share it.

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Scott Farquhar [Atlassian] added a comment - 26/Jul/05 09:16 AM

Neal, please use issue ~~JRA-7454~~ for further details.

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Dan Gawarecki added a comment - 22/Aug/08 05:22 PM - edited

Seems like fixing JRA-11404 might also resolve this issue. If nothing else they do seem related (at least from my point of view). By that, I mean if explicitly show what columns are being sorted, and priority level of those sort columns, it might help this issue?