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Key: JRA-5608
Type: New Feature New Feature
Status: Open Open
Priority: Major Major
Assignee: Unassigned
Reporter: Jonathan Grant
Votes: 2
Watchers: 2
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JIRA

Make the PopService more failure tolerant

Created: 06/Jan/05 02:37 PM   Updated: 11/Jan/05 07:55 PM
Component/s: Services
Affects Version/s: 3.0.3
Fix Version/s: None

Time Tracking:
Not Specified

Environment: JIRA Pro 3.0.3 standalone, Windows 2003 Server
Issue Links:
Reference
 

Participants: Jeff Turner [Atlassian], Jonathan Grant and Scott Farquhar [Atlassian]
Since last comment: 3 years, 32 weeks, 5 days ago
Labels:


 Description  « Hide
We're using a Non Quoted Comment Handler to add comments to issues via email. Some of our emails to JIRA users have bounced, leaving bounce messages from "System Administrator" in the mailbox. These messages cause the handler to write warnings to the stdout log. Over time, as these messages pile up in the mailbox, these log entries cause the log to ballon to 100mb+, which eventually results in the JIRA service throwing Out of Memory exceptions. I can imagine this would only be worse if say, virus infected clients were sending messages to the JIRA mailbox in question.

Possible solution:
+ Add an option to the handler "Delete messages from unauthorized mail senders"
+ Add a sub-option: "Log message body before deletion"



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Scott Farquhar [Atlassian] added a comment - 06/Jan/05 09:20 PM
I think that the options are:

1) Keep unknown email in pop box
2) Delete unknown email from pop box
3) Bounce email message to sender
4) Bounce email message to another address

Would that work for you?

Are you a java programmer? Did you want to look at this yourself? The source is available online:

http://www.atlassian.com/software/jira/docs/latest/services.html#messagehandlers


Jonathan Grant added a comment - 07/Jan/05 01:19 PM
I'm not a Java programmer. I could probably hack something out, but I'd prefer to do that as a last resort.

The options you listed would work great! I don't see any way to apply those options now, so I'm assuming that's functionality you'd add?


Jeff Turner [Atlassian] added a comment - 10/Jan/05 10:56 PM
Yes, resolving the issue would mean implementing one or more of those options.

Jonathan Grant added a comment - 11/Jan/05 07:55 PM
Then implementation of what you described above sounds good!