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  1. Jira Data Center
  2. JRASERVER-5176

non-ASCII characters incorrectly encoded in field "From:" in emails

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • 3.5
    • 3.0.1
    • Email notifications

    • Solaris 9, JDK 1.4.1, Tomcat 5.x

    Description

      From version 3.0.0 onward, JIRA enters actual user as sender in the email notifications (instead of using a predefined e-mail address). This means that sender field can now contain non-ASCII characters, as user's "fullname" is used as the description part of the email address. Unfortunately, the field is encoded incorrectly, as it is always encoded in ISO-646.

      Strangely, the subject field ("Subject:") is correctly encoded in UTF-8... It seems as if somebody forgot to properly encode "From:" field.

      Relevant parts of the e-mail header from JIRA:
      ------
      From: =?ISO646-US?Q?Bo=3Ftjan_Dolenc_=28JIRA=29?= <jira.razvoj@marand.si>
      Subject: =?utf-8?Q?[JIRA]Created=3A=28PE=2D27=29_test_=C5=A1umnikov_v_emailu?=
      To: bostjan.dolenc@Uni-Lj.si
      ------

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        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-6357 Notifications don't work with international characters in senders name

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-8808 Accent displayed incorectly on the "From" line of email generated by JIRA

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-9166 Problem with danish characters in From field of notifications

          • Low - Low priority issues
          • Closed

          Support Request - Issue that is likely specific to the installation JRASERVER-5303 National characters in e-mail subject are not showing correctly

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-5441 International characters not shown correctly in the Show saved filter portlet

          • Medium - Medium priority issues
          • Closed

          Activity

            People

              dylan@atlassian.com Dylan Etkin [Atlassian]
              8bcb1553-196a-4cae-9387-2e155042a50a Deleted Account (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: