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  1. Jira Data Center
  2. JRASERVER-47630

Shared search results notification is not sent

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    Description

      Summary

      Sharing a search result from the Issue Navigator fails when the user's address doesn't have permission to authenticate on the mail server

      Steps to Reproduce

      1. Log into JIRA with a user that has an e-mail address unable to authenticate on the mail server
      2. Share an Issue navigator result

      Expected Results

      Shared results are sent

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:

      2015-11-25 13:24:11,318 DEBUG [] Sending mailitem To='user@domain.com' Subject='Logged User shared the filter "Report" with you' From='LoggedUser@domain.com' FromName='Logged User (JIRA)' Cc='null' Bcc='null' ReplyTo='LoggedUser@domain.com' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@60486abb' MessageId='null' anonymous    Mail Queue Service Sending message
      2015-11-25 13:24:11,552 ERROR [] Sending mailitem To='user@domain.com' Subject='Logged User shared the filter "Report" with you' From='LoggedUser@domain.com' FromName='Logged User (JIRA)' Cc='null' Bcc='null' ReplyTo='LoggedUser@domain.com' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@60486abb' MessageId='null' anonymous    Mail Queue Service Error occurred in sending e-mail: To='user@domain.com' Subject='Logged User shared the filter "Report" with you' From='LoggedUser@domain.com' FromName='Logged User (JIRA)' Cc='null' Bcc='null' ReplyTo='LoggedUser@domain.com' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@4b187b5f' MessageId='null'
      com.atlassian.mail.MailException: com.sun.mail.smtp.SMTPSendFailedException: 554 Sender address not allowed for this authenticated session
      
      	at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:213)
      	at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:44)
      	at com.atlassian.jira.mail.builder.RenderingMailQueueItem.send(RenderingMailQueueItem.java:40)
      	at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66)
      	at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:57)
      	at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:53)
      	at com.atlassian.jira.util.velocity.DefaultVelocityRequestContextFactory.runWithStaticBaseUrl(DefaultVelocityRequestContextFactory.java:127)
      	at com.atlassian.jira.util.DefaultBaseUrl.runWithStaticBaseUrl(DefaultBaseUrl.java:58)
      	at com.atlassian.jira.mail.JiraMailQueue.sendBuffer(JiraMailQueue.java:52)
      	at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:30)
      	at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:66)
      	at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:77)
      	at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:54)
      	at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:37)
      	at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:136)
      	at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101)
      	at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80)
      	at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32)
      	at org.quartz.core.JobRunShell.run(JobRunShell.java:223)
      	at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)
      Caused by: com.sun.mail.smtp.SMTPSendFailedException: 554 Sender address not allowed for this authenticated session
      
      	at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2114)
      	at com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:1900)
      	at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1122)
      	at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:175)
      	... 19 more
      

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              tevans Tim Evans (Inactive)
              malmeida Marcus Silveira
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              Dates

                Created:
                Updated:
                Resolved: