Details
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Bug
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Resolution: Fixed
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Low
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6.4.2, 7.0.2, 7.5.2
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6.04
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2
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Severity 3 - Minor
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1
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Description
Summary
Sharing a search result from the Issue Navigator fails when the user's address doesn't have permission to authenticate on the mail server
Steps to Reproduce
- Log into JIRA with a user that has an e-mail address unable to authenticate on the mail server
- Share an Issue navigator result
Expected Results
Shared results are sent
Actual Results
The below exception is thrown in the xxxxxxx.log file:
2015-11-25 13:24:11,318 DEBUG [] Sending mailitem To='user@domain.com' Subject='Logged User shared the filter "Report" with you' From='LoggedUser@domain.com' FromName='Logged User (JIRA)' Cc='null' Bcc='null' ReplyTo='LoggedUser@domain.com' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@60486abb' MessageId='null' anonymous Mail Queue Service Sending message 2015-11-25 13:24:11,552 ERROR [] Sending mailitem To='user@domain.com' Subject='Logged User shared the filter "Report" with you' From='LoggedUser@domain.com' FromName='Logged User (JIRA)' Cc='null' Bcc='null' ReplyTo='LoggedUser@domain.com' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@60486abb' MessageId='null' anonymous Mail Queue Service Error occurred in sending e-mail: To='user@domain.com' Subject='Logged User shared the filter "Report" with you' From='LoggedUser@domain.com' FromName='Logged User (JIRA)' Cc='null' Bcc='null' ReplyTo='LoggedUser@domain.com' InReplyTo='null' MimeType='text/html' Encoding='UTF-8' Multipart='javax.mail.internet.MimeMultipart@4b187b5f' MessageId='null' com.atlassian.mail.MailException: com.sun.mail.smtp.SMTPSendFailedException: 554 Sender address not allowed for this authenticated session at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:213) at com.atlassian.mail.queue.SingleMailQueueItem.send(SingleMailQueueItem.java:44) at com.atlassian.jira.mail.builder.RenderingMailQueueItem.send(RenderingMailQueueItem.java:40) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:57) at com.atlassian.jira.mail.JiraMailQueue$1.apply(JiraMailQueue.java:53) at com.atlassian.jira.util.velocity.DefaultVelocityRequestContextFactory.runWithStaticBaseUrl(DefaultVelocityRequestContextFactory.java:127) at com.atlassian.jira.util.DefaultBaseUrl.runWithStaticBaseUrl(DefaultBaseUrl.java:58) at com.atlassian.jira.mail.JiraMailQueue.sendBuffer(JiraMailQueue.java:52) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:30) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:66) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:77) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:54) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:37) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:136) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80) at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32) at org.quartz.core.JobRunShell.run(JobRunShell.java:223) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549) Caused by: com.sun.mail.smtp.SMTPSendFailedException: 554 Sender address not allowed for this authenticated session at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2114) at com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:1900) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1122) at com.atlassian.mail.server.impl.SMTPMailServerImpl.sendWithMessageId(SMTPMailServerImpl.java:175) ... 19 more
Attachments
Issue Links
- is caused by
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JRASERVER-62931 Sharing a single issue and inviting a user uses the initiators email address opposed to the outgoing mailserver "From" field
- Closed
- relates to
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RAID-671 Loading...