[#JRA-4515] Add "No Default Assignee" option

JIRA

Add "No Default Assignee" option

Created: 08/Sep/04 09:08 PM Updated: 25/Oct/07 09:16 AM

Component/s:

Project Management

Affects Version/s:

3.0 Pro Preview

Fix Version/s:

None

Time Tracking:

Not Specified

Participants:	Darrin Edelman, Jeff Turner [Atlassian] and Neal Applebaum
Since last comment:	38 weeks, 6 days ago
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Currently in the project Default Assignee options there is "Project Lead" and (if enabled) "Unassigned". There should be a third option, "Disabled (force selection)", which if chosen, would force the user to choose from the available list of users.

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Darrin Edelman - 24/Oct/07 04:18 PM

Jeff -

Your proposed solution is exactly what I was hoping for - of course that it was mentioned over 3 years ago doesn't give me much hope for a fix...

My team at Quantumretail has been complaining about this - I've seen alternatives to this including default assignment to component, forced assignment via post functions Much traffic is being generated to the leads who are now turning off email notifications and just polling JIRA every now and then. The result is less response time on high priority issues...

Any quick patches or progress related to this?

Thanks,
-Darrin

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Jeff Turner [Atlassian] - 24/Oct/07 05:46 PM

> Any quick patches or progress related to this?

No..

If your users aren't selecting an assignee properly maybe this illustrates a process problem, and they shouldn't be responsible for that in the first place? It would be better to have issues unassigned by default than to leads who aren't interested.

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Neal Applebaum - 25/Oct/07 09:16 AM

Darrin,

While it's a bit of a hack, you could achieve what you're after by setting the default to project lead, but then setting the project lead to a user that is not an assignable user.

That way, when they create an issue, if they leave assignee as automatic, JIRA puts up a big red message:

The default assignee does NOT have ASSIGNABLE permission OR Unassigned issues are turned off.

You would lose some funcitonality associated with project lead, of course.