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  1. Jira Cloud
  2. JRACLOUD-65731

500 error when accessing view all project page in JIRA

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    Description

      Symptom
      500 error thrown when accessing view all project page.

      Error

      Technical details
      Cause
      Referer URL: https://.....
      java.lang.NullPointerException
      java.lang.NullPointerException
      at com.atlassian.jira.web.action.browser.BrowseProjects$ProjectBean.<init>(BrowseProjects.java:397)
      at com.atlassian.jira.web.action.browser.BrowseProjects$ProjectBean.<init>(BrowseProjects.java:385)
      at com.atlassian.jira.web.action.browser.BrowseProjects$3$1.apply(BrowseProjects.java:132)
      at com.atlassian.jira.web.action.browser.BrowseProjects$3$1.apply(BrowseProjects.java:128)
      at com.google.common.collect.Iterators$8.next(Iterators.java:812)
      at com.google.common.collect.Lists.newArrayList(Lists.java:139)
      at com.google.common.collect.Lists.newArrayList(Lists.java:119)
      at com.atlassian.jira.web.action.browser.BrowseProjects$3.get(BrowseProjects.java:127)
      at com.atlassian.jira.web.action.browser.BrowseProjects$3.get(BrowseProjects.java:121)
      at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:109)
      at com.atlassian.jira.web.action.browser.BrowseProjects.doExecute(BrowseProjects.java:170)
      at webwork.action.ActionSupport.execute(ActionSupport.java:165)
      at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:88)
      at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
      at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
      at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
      at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
      at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225)
      at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154)
      at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)
      at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
      

      No known workaround yet.

      To access a project's browse page, use direct URL - https://<instance-URL>/browse/ProjectKey.

      Administrators can access from projects administration page and switch to Overview to have browse project page.

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              mhunter Matthew Hunter
              mfahd Fahd
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              Dates

                Created:
                Updated:
                Resolved: