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  1. Jira Data Center
  2. JRASERVER-3995

Mail sending fails with packed webapp: Could not find template

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Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • None
    • 2.6.1 Pro
    • None
    • WinXP, Tomcat 4.1.30, HSQLDB as a server.

    Description

      Tomcat appears to have a classloader problem that prevents JIRA mails being constructed, if JIRA is deployed as a packed webapp (.war file):

      2004-05-01 14:05:43,917 ERROR [atlassian.mail.queue.MailQueueImpl] com.atlassian.mail.MailException: Could not find template 'templates\email\text/issueworklogged.vm' ensure it is in the classpath.
      org.apache.velocity.exception.VelocityException: Could not find template 'templates\email\text/issuedeleted.vm' ensure it is in the classpath.
      at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:88)
      at com.atlassian.jira.mail.MailingListCompiler.sendLists(MailingListCompiler.java:155)
      at com.atlassian.jira.mail.MailingListCompiler.sendLists(MailingListCompiler.java:106)
      at com.atlassian.jira.mail.IssueMailQueueItem.send(IssueMailQueueItem.java:107)
      at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:55)
      at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23)
      at com.atlassian.jira.service.JiraServiceContainer.run(JiraServiceContainer.java:51)
      at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:50)
      at org.quartz.core.JobRunShell.run(JobRunShell.java:147)
      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:387)
      2004-05-01 14:05:43,937 ERROR [atlassian.jira.mail.IssueMailQueueItem] Could not find template 'templates\email\text/issuedeleted.vm' ensure it is in the classpath.
      org.apache.velocity.exception.VelocityException: Could not find template 'templates\email\text/issuedeleted.vm' ensure it is in the classpath.
      at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:88)
      at com.atlassian.jira.mail.MailingListCompiler.sendLists(MailingListCompiler.java:155)
      at com.atlassian.jira.mail.MailingListCompiler.sendLists(MailingListCompiler.java:106)
      at com.atlassian.jira.mail.IssueMailQueueItem.send(IssueMailQueueItem.java:107)
      at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:55)
      at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23)
      at com.atlassian.jira.service.JiraServiceContainer.run(JiraServiceContainer.java:51)
      at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:50)
      at org.quartz.core.JobRunShell.run(JobRunShell.java:147)
      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:387)

      2004-05-01 14:05:43,957 ERROR [atlassian.mail.queue.MailQueueImpl] com.atlassian.mail.MailException: Could not find template 'templates\email\text/issuecreated.vm' ensure it is in the classpath.
      May 1, 2004 2:07:25 PM com.atlassian.jira.web.dispatcher.JiraServletDispatcher service
      SEVERE: Could not execute action
      com.atlassian.jira.exception.PermissionException: You do not have the permissions to browse this project
      at com.atlassian.jira.web.action.IssueActionSupport.getSelectedProject(IssueActionSupport.java:117)
      at com.atlassian.jira.web.action.issue.IssueNavigator.getPid(IssueNavigator.java:471)
      at com.atlassian.jira.web.action.issue.IssueNavigator.doExecute(IssueNavigator.java:271)
      at webwork.action.ActionSupport.execute(ActionSupport.java:151)
      at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:49)
      at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:131)
      at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:186)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
      at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:129)
      at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:61)
      at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:36)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
      at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:164)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
      at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:181)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
      at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
      at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
      at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:96)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
      at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:60)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
      at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:38)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
      at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
      at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
      at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
      at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
      at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
      at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
      at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2422)
      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
      at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
      at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
      at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
      at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:163)
      at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
      at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
      at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
      at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
      at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
      at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
      at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:199)
      at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:828)
      at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:700)
      at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:584)
      at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
      at java.lang.Thread.run(Thread.java:534)

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              Unassigned Unassigned
              7ee5c68a815f Jeff Turner
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                Created:
                Updated:
                Resolved: