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  1. Jira Data Center
  2. JRASERVER-37573

Tried upgrading from 5.x to latest version and installed service desk

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Details

    • Support Request
    • Resolution: Resolved Locally
    • Low
    • None
    • 6.2.1
    • None

    Description

      Then getting the following errors.

      Technical details
      Log's referral number: 62e61f29-3156-4d31-9223-c82311477d33
      Cause
      Referer URL: http://173.13.206.217:8080/secure/Dashboard.jspa
      java.lang.RuntimeException: org.apache.jasper.JasperException: An exception occurred processing JSP page /includes/decorators/aui-layout/head-resources.jsp at line 12
      
      9:     //
      10:     HeaderFooterRendering headerAndFooter = ComponentAccessor.getComponent(HeaderFooterRendering.class);
      11: 
      12:     headerAndFooter.includeHeadResources(out);
      13: %>
      14: <script type="text/javascript" src="<%=headerAndFooter.getKeyboardShortCutScript(request) %>"></script>
      15: <%
      
      
      Stacktrace:
      java.lang.RuntimeException: org.apache.jasper.JasperException: An exception occurred processing JSP page /includes/decorators/aui-layout/head-resources.jsp at line 12
      
      9:     //
      10:     HeaderFooterRendering headerAndFooter = ComponentAccessor.getComponent(HeaderFooterRendering.class);
      11: 
      12:     headerAndFooter.includeHeadResources(out);
      13: %>
      14: <script type="text/javascript" src="<%=headerAndFooter.getKeyboardShortCutScript(request) %>"></script>
      15: <%
      
      
      Stacktrace:
      	at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:37)
      	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:92)
      	at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169)
      	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:61)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
      	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
      	at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
      	at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
      	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:80)
      	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
      	at com.atlassian.jira.web.filters.gzip.JiraGzipFilter.doFilter(JiraGzipFilter.java:55)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
      	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
      	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
      	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:78)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.jira.web.filters.MultipartBoundaryCheckFilter.doFilter(MultipartBoundaryCheckFilter.java:41)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:87)
      	at com.atlassian.jira.web.filters.JiraFirstFilter.doFilter(JiraFirstFilter.java:57)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
      	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
      	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
      	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
      	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100)
      	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
      	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
      	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
      	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1041)
      	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:603)
      	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
      	at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
      	at java.lang.Thread.run(Unknown Source)
      Caused by: org.apache.jasper.JasperException: An exception occurred processing JSP page /includes/decorators/aui-layout/head-resources.jsp at line 12
      
      9:     //
      10:     HeaderFooterRendering headerAndFooter = ComponentAccessor.getComponent(HeaderFooterRendering.class);
      11: 
      12:     headerAndFooter.includeHeadResources(out);
      13: %>
      14: <script type="text/javascript" src="<%=headerAndFooter.getKeyboardShortCutScript(request) %>"></script>
      15: <%
      
      
      Stacktrace:
      	at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:568)
      	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:470)
      	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
      	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      	at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:749)
      	at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:605)
      	at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:544)
      	at com.opensymphony.sitemesh.compatability.OldDecorator2NewDecorator.render(OldDecorator2NewDecorator.java:46)
      	at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:33)
      	... 103 more
      Caused by: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
      	at com.atlassian.pocketknife.api.ao.util.ActiveObjectsKit.invokeMigrateDestructively(ActiveObjectsKit.java:125)
      	at com.atlassian.pocketknife.api.ao.util.ActiveObjectsKit.migrateDestructively(ActiveObjectsKit.java:89)
      	at com.atlassian.pocketknife.api.ao.util.ActiveObjectsKit.migrateDestructively(ActiveObjectsKit.java:81)
      	at com.atlassian.servicedesk.internal.ao.upgrade.task001.AoUpgradeTask001.doUpgrade(AoUpgradeTask001.java:47)
      	at com.atlassian.pocketknife.spi.ao.AbstractActiveObjectsUpgradeTask.upgrade(AbstractActiveObjectsUpgradeTask.java:68)
      	at com.atlassian.activeobjects.internal.ActiveObjectUpgradeManagerImpl$1.doInTransaction(ActiveObjectUpgradeManagerImpl.java:81)
      	at com.atlassian.activeobjects.internal.ActiveObjectUpgradeManagerImpl$1.doInTransaction(ActiveObjectUpgradeManagerImpl.java:76)
      	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
      	at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)
      	at sun.reflect.GeneratedMethodAccessor122.invoke(Unknown Source)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      	at java.lang.reflect.Method.invoke(Unknown Source)
      	at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
      	at com.sun.proxy.$Proxy359.doInTransaction(Unknown Source)
      	at sun.reflect.GeneratedMethodAccessor122.invoke(Unknown Source)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      	at java.lang.reflect.Method.invoke(Unknown Source)
      	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
      	at com.sun.proxy.$Proxy359.doInTransaction(Unknown Source)
      	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)
      	at sun.reflect.GeneratedMethodAccessor125.invoke(Unknown Source)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      	at java.lang.reflect.Method.invoke(Unknown Source)
      	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
      	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
      	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
      	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
      	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
      	at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
      	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
      	at com.sun.proxy.$Proxy602.execute(Unknown Source)
      	at com.atlassian.activeobjects.internal.SalTransactionManager.inTransaction(SalTransactionManager.java:48)
      	at com.atlassian.activeobjects.internal.AbstractLoggingTransactionManager.doInTransaction(AbstractLoggingTransactionManager.java:19)
      	at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.executeInTransaction(EntityManagedActiveObjects.java:270)
      	at com.atlassian.activeobjects.internal.ActiveObjectUpgradeManagerImpl.upgrade(ActiveObjectUpgradeManagerImpl.java:75)
      	at com.atlassian.activeobjects.internal.ActiveObjectUpgradeManagerImpl.upgrade(ActiveObjectUpgradeManagerImpl.java:41)
      	at com.atlassian.activeobjects.internal.AbstractActiveObjectsFactory.upgrade(AbstractActiveObjectsFactory.java:58)
      	at com.atlassian.activeobjects.internal.AbstractActiveObjectsFactory.create(AbstractActiveObjectsFactory.java:46)
      	at com.atlassian.activeobjects.internal.DelegatingActiveObjectsFactory.create(DelegatingActiveObjectsFactory.java:39)
      	at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory.createActiveObjects(ActiveObjectsServiceFactory.java:136)
      	at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory.access$000(ActiveObjectsServiceFactory.java:51)
      	at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory$1$1.get(ActiveObjectsServiceFactory.java:65)
      	at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory$1$1.get(ActiveObjectsServiceFactory.java:61)
      	at com.atlassian.activeobjects.osgi.DelegatingActiveObjects$MemoizingSupplier.get(DelegatingActiveObjects.java:156)
      	at com.atlassian.activeobjects.osgi.DelegatingActiveObjects.count(DelegatingActiveObjects.java:128)
      	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      	at java.lang.reflect.Method.invoke(Unknown Source)
      	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
      	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
      	at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
      	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
      	at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
      	at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
      	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
      	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
      	at com.sun.proxy.$Proxy2482.count(Unknown Source)
      	at com.atlassian.activeobjects.scala.TypedActiveObjects.count(TypedActiveObjects.scala:16)
      	at com.atlassian.servicedesk.internal.feature.servicedesk.ServiceDeskStore.countAllServiceDesks(ServiceDeskStore.scala:89)
      	at com.atlassian.servicedesk.internal.feature.servicedesk.ServiceDeskService.doServiceDesksExist(ServiceDeskService.scala:94)
      	at com.atlassian.servicedesk.internal.conditions.ServiceDesksExistCondition.shouldDisplay(ServiceDesksExistCondition.scala:17)
      	at com.atlassian.servicedesk.internal.conditions.CanCreateAServiceDeskRequestCondition.shouldDisplay(CanCreateAServiceDeskRequestCondition.scala:23)
      	at com.atlassian.servicedesk.internal.conditions.CreateIssueReplacementCondition.shouldDisplay(CreateIssueReplacementCondition.scala:22)
      	at com.atlassian.plugin.webresource.condition.DecoratingLegacyCondition.shouldDisplayImmediate(DecoratingLegacyCondition.java:45)
      	at com.atlassian.plugin.webresource.WebResourceModuleDescriptor.shouldDisplayImmediate(WebResourceModuleDescriptor.java:228)
      	at com.atlassian.plugin.webresource.DefaultResourceDependencyResolver.resolveDependencies(DefaultResourceDependencyResolver.java:143)
      	at com.atlassian.plugin.webresource.DefaultResourceDependencyResolver.getDependencies(DefaultResourceDependencyResolver.java:53)
      	at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$ResourceRequirer.getAllModuleKeysDependencies(DefaultWebResourceAssembler.java:344)
      	at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$ResourceRequirer.includeResources(DefaultWebResourceAssembler.java:271)
      	at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$ResourceRequirer.access$1200(DefaultWebResourceAssembler.java:227)
      	at com.atlassian.plugin.webresource.assembler.DefaultWebResourceAssembler$DefaultAssembledResources.drainIncludedResources(DefaultWebResourceAssembler.java:208)
      	at com.atlassian.jira.plugin.navigation.HeaderFooterRendering.includeHeadResources(HeaderFooterRendering.java:82)
      	at org.apache.jsp.decorators.message_jsp._jspService(message_jsp.java:242)
      	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
      	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
      	... 133 more
      Caused by: java.lang.reflect.InvocationTargetException
      	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      	at java.lang.reflect.Method.invoke(Unknown Source)
      	at com.atlassian.pocketknife.api.ao.util.ActiveObjectsKit.invokeMigrateDestructively(ActiveObjectsKit.java:117)
      	... 226 more
      Caused by: com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:
      Database:
      	- name:Oracle
      	- version:Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production
      With the Partitioning, OLAP, Data Mining and Real Application Testing options
      	- minor version:2
      	- major version:11
      Driver:
      	- name:Oracle JDBC driver
      	- version:11.2.0.2.0
      
      java.sql.SQLSyntaxErrorException: ORA-01031: insufficient privileges
      
      	at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.migrateDestructively(EntityManagedActiveObjects.java:61)
      	... 231 more
      Caused by: java.sql.SQLSyntaxErrorException: ORA-01031: insufficient privileges
      
      	at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:440)
      	at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:396)
      	at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:837)
      	at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:445)
      	at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191)
      	at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523)
      	at oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:193)
      	at oracle.jdbc.driver.T4CStatement.executeForRows(T4CStatement.java:999)
      	at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1315)
      	at oracle.jdbc.driver.OracleStatement.executeUpdateInternal(OracleStatement.java:1822)
      	at oracle.jdbc.driver.OracleStatement.executeUpdate(OracleStatement.java:1787)
      	at oracle.jdbc.driver.OracleStatementWrapper.executeUpdate(OracleStatementWrapper.java:280)
      	at org.apache.commons.dbcp.DelegatingStatement.executeUpdate(DelegatingStatement.java:228)
      	at org.apache.commons.dbcp.DelegatingStatement.executeUpdate(DelegatingStatement.java:228)
      	at net.java.ao.DatabaseProvider.executeUpdate(DatabaseProvider.java:2309)
      	at net.java.ao.DatabaseProvider.executeUpdateForAction(DatabaseProvider.java:2379)
      	at net.java.ao.DatabaseProvider.executeUpdatesForActions(DatabaseProvider.java:2342)
      	at net.java.ao.schema.SchemaGenerator.migrate(SchemaGenerator.java:99)
      	at net.java.ao.EntityManager.migrateDestructively(EntityManager.java:157)
      	at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.migrateDestructively(EntityManagedActiveObjects.java:57)
      	... 231 more
      

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              Unassigned Unassigned
              222ddfbbf7ca Srini Paruchuri
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                Updated:
                Resolved: