Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-36648

Login failure with internal JIRA user

    XMLWordPrintable

Details

    • Support Request
    • Resolution: Support Request
    • Low
    • None
    • 5.2.1
    • None

    Description

      Hi,

      I've recently changed Active Directory configurations. After the changes, I'm not able to logon anymore, not even with JIRA internal user! The error below occurs.

      In order to correct the AD configuration error, I fist need to be able to log in to JIRA with the admin user, but it's not possible! So, how can I solve my problem? Is there any workaround? Is it possible to disable AD integration without logging in?

      Error and system information:

      java.lang.NumberFormatException: For input string: ""
      at java.lang.NumberFormatException.forInputString(Unknown Source)
      at java.lang.Integer.parseInt(Unknown Source)
      at java.lang.Integer.valueOf(Unknown Source)
      at com.atlassian.crowd.directory.ldap.LDAPPropertiesMapperImpl.getPagedResultsSize(LDAPPropertiesMapperImpl.java:435)
      at com.atlassian.crowd.directory.SpringLDAPConnector.pageSearchResults(SpringLDAPConnector.java:307)
      at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntitiesWithRequestControls(SpringLDAPConnector.java:399)
      at com.atlassian.crowd.directory.SpringLDAPConnector.searchEntities(SpringLDAPConnector.java:384)
      at com.atlassian.crowd.directory.SpringLDAPConnector.searchUserObjects(SpringLDAPConnector.java:574)
      at com.atlassian.crowd.directory.SpringLDAPConnector.findUserWithAttributesByName(SpringLDAPConnector.java:540)
      at com.atlassian.crowd.directory.SpringLDAPConnector.findUserByName(SpringLDAPConnector.java:527)
      at com.atlassian.crowd.directory.SpringLDAPConnector.authenticate(SpringLDAPConnector.java:965)
      at com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticateAndEnsureInternalUserExists(DbCachingRemoteDirectory.java:220)
      at com.atlassian.crowd.directory.DbCachingRemoteDirectory.performAuthenticationAndUpdateAttributes(DbCachingRemoteDirectory.java:157)
      at com.atlassian.crowd.directory.DbCachingRemoteDirectory.authenticate(DbCachingRemoteDirectory.java:129)
      at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.authenticateUser(DirectoryManagerGeneric.java:277)
      at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.authenticateUser(ApplicationServiceGeneric.java:121)
      at com.atlassian.crowd.embedded.core.CrowdServiceImpl.authenticate(CrowdServiceImpl.java:67)
      at com.atlassian.crowd.embedded.core.DelegatingCrowdService.authenticate(DelegatingCrowdService.java:35)
      at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.authenticate(FilteredCrowdServiceImpl.java:51)
      at com.atlassian.jira.security.login.JiraSeraphAuthenticator.crowdServiceAuthenticate(JiraSeraphAuthenticator.java:75)
      at com.atlassian.jira.security.login.JiraSeraphAuthenticator.authenticate(JiraSeraphAuthenticator.java:40)
      at com.atlassian.seraph.auth.DefaultAuthenticator.login(DefaultAuthenticator.java:94)
      at com.atlassian.seraph.filter.PasswordBasedLoginFilter.runAuthentication(PasswordBasedLoginFilter.java:127)
      at com.atlassian.seraph.filter.PasswordBasedLoginFilter.login(PasswordBasedLoginFilter.java:72)
      at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:131)
      at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55)
      at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
      at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
      at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
      at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
      at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:394)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:74)
      at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70)
      at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      at com.atlassian.labs.remoteapps.util.http.bigpipe.RequestIdSettingFilter.doFilter(RequestIdSettingFilter.java:22)
      at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
      at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
      at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
      at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
      at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:74)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
      at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
      at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
      at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:927)
      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
      at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1001)
      at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
      at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
      at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)
      Referer URL: http://srv-sepas:8090/login.jsp
      Build Information:
      Uptime : N/A
      Version : 5.2.11
      Build Number : 854
      Build Date : Mon Apr 15 00:00:00 BRT 2013
      Build Revision : ef00d61167c699f0d87337863e0e6af1bc04b04e
      Atlassian Partner : null
      Installation Type : Standalone
      Server ID : Contact your Administrator to discover this property value.
      Last Upgrade : 10/May/13 4:05 PM
      Server Information:
      Application Server: Apache Tomcat/7.0.29
      Servlet Version: 3.0
      File Paths:
      Contact your System Administrator to discover file path information.
      Memory Information:
      Total Memory: 682 MB
      Free Memory: 367 MB
      Used Memory: 315 MB
      Total PermGen Memory: 256 MB
      Free PermGen Memory: 104 MB
      Used PermGen Memory: 151 MB
      System Information:
      System Date : Terça-feira, 21 Jan 2014
      System Time : 17:18:13 -0200
      Current Working Directory : Contact your System Administrator to discover this property value.
      Java Version : 1.6.0_43
      Java Vendor : Sun Microsystems Inc.
      JVM Version : 1.0
      JVM Vendor : Sun Microsystems Inc.
      JVM Implementation Version : 20.14-b01
      Java Runtime : Java(TM) SE Runtime Environment
      Java VM : Java HotSpot(TM) 64-Bit Server VM
      User Name : SRV-SEPAS$
      User Timezone : America/Sao_Paulo
      User Locale : português (Brasil)
      System Encoding : Cp1252
      Operating System : Windows Server 2008 6.0
      OS Architecture : amd64
      Application Server Container :
      Database type : hsql
      Database JNDI address : hsql jdbc:hsqldb:C:\Program Files\Atlassian\Application Data\JIRA/database/jiradb
      Database URL : Hidden
      Database version : 1.8.0
      Database driver : HSQL Database Engine Driver 1.8.0
      External user management : OFF
      JVM Input Arguments : Contact your System Administrator to discover this property value.
      Language Info:
      Installed languages: German (Germany)
      Spanish (Spain)
      French (France)
      English (United States)
      English (UK)
      Japanese (Japan)
      Default language: English (United States)
      Request Information:

      • Request URL: http://srv-sepas:8090/500page.jsp
      • Scheme: http
      • Server: srv-sepas
      • Port: 8090
      • URI: /500page.jsp
      • Context Path:
      • - Servlet Path: /500page.jsp
      • - Path Info: null
      • - Query String:

      Request Attributes

      • javax.servlet.forward.request_uri : /login.jsp
      • javax.servlet.forward.context_path :
      • javax.servlet.forward.servlet_path : /login.jsp
      • com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true
      • jira.session.max.inactive.interval : 18000
      • jira.request.id : 1038x53x1
      • jira.webwork.cleanup : false
      • javax.servlet.error.status_code : 500
      • javax.servlet.error.servlet_name : jsp
      • com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true
      • com.atlassian.gzipfilter.GzipFilter_already_filtered : true
      • jira.request.start.millis : 1390331893440
      • loginfilter.already.filtered : true
      • com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
      • gzipMimeTypes : text/.*,application/x-javascript,application/javascript,application/xml,application/xhtml+xml,application/json
      • javax.servlet.error.message :
      • com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true
      • jira.session.last.accessed.time : 1390331890251
      • webwork.result : Value stack =========== ===========
      • com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true
      • jira.request.assession.id : f399
      • com.atlassian.gzipfilter.org.tuckey.web.filters.urlrewrite.RuleMatched : true
      • javax.servlet.error.exception : java.lang.NumberFormatException: For input string: ""
      • javax.servlet.error.request_uri : /login.jsp
        Request Logging
        0 log statements generated by this request:
        Listeners
      • Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)
      • Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
      • Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)
        Services
      • Backup Service (com.atlassian.jira.service.services.export.ExportService)
      • Delay: 720 minutes
      • Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
      • Delay: 1 minutes
      • NotificationCacheUpdateJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
      • Delay: 1440 minutes
      • PluginLicenseExpiryJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
      • Delay: 1440 minutes
      • Service Provider Session Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
      • Delay: 480 minutes
      • com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
      • Delay: 1 minutes
      • com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
      • Delay: 14 minutes
        Plugins
      • ActiveObjects Plugin - OSGi Bundle 0.19.16 - Plugin by Atlassian
      • Enabled
      • Admin Menu Sections 1.0 - Plugin by Atlassian
      • Enabled
      • Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation
      • Enabled
      • Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation
      • Enabled
      • Applinks Product Plugin 3.10.4 - Plugin by Atlassian
      • Enabled
      • build: 10
      • Atlassian - Administration - Quick Search - JIRA 1.1.1 - Plugin by Atlassian
      • Enabled
      • Atlassian Bot Session Killer 1.7.2.1 - Plugin by Atlassian
      • Enabled
      • Atlassian Custom Apps Plugin 1.15 - Plugin by Atlassian
      • Enabled
      • Atlassian Embedded Crowd - Administration Plugin 1.4.5 - Plugin by Atlassian
      • Enabled
      • Atlassian Gadgets OAuth Service Provider Plugin 3.2.0-m2-1 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Admin Helper Plugin 1.6 - Plugin by Atlassian Pty Ltd
      • Enabled
      • Atlassian JIRA - Plugins - Admin Summary Component 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - Application Properties 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - Closure Template Renderer 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - Common AppLinks Based Issue Link Plugin 5.2.11 - Plugin by ${project.organization.name}
      • Enabled
      • Atlassian JIRA - Plugins - Confluence Link 5.2.11 - Plugin by ${project.organization.name}
      • Enabled
      • Atlassian JIRA - Plugins - Gadgets Plugin 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - Header Plugin 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - Invite User 1.6 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - Issue Navigation 1.1.25.21 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - Issue Web Link 5.2.11 - Plugin by ${project.organization.name}
      • Enabled
      • Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - Mail Plugin 5.2.21.1 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - My JIRA Home 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - OAuth Consumer SPI 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - OAuth Service Provider SPI 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - Project Config Plugin 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.54 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - REST Plugin 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - Remote JIRA Link 5.2.11 - Plugin by ${project.organization.name}
      • Enabled
      • Atlassian JIRA - Plugins - SAL Plugin 5.2.11 - Plugin by Atlassian Software Systems
      • Enabled
      • Atlassian JIRA - Plugins - Share Content Component 5.2.11 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - User Profile Plugin 1.1.0 - Plugin by Atlassian
      • Enabled
      • Atlassian JIRA - Plugins - View Issue Panels 5.2.11 - Plugin by ${project.organization.name}
      • Enabled
      • Atlassian Navigation Links Plugin 1.3.16 - Plugin by Atlassian
      • Enabled
      • Atlassian OAuth Admin Plugin 1.6.1 - Plugin by Atlassian
      • Enabled
      • Atlassian OAuth Consumer Plugin 1.6.1 - Plugin by Atlassian
      • Enabled
      • Atlassian OAuth Consumer SPI 1.6.1 - Plugin by Atlassian
      • Enabled
      • Atlassian OAuth Service Provider Plugin 1.6.1 - Plugin by Atlassian
      • Enabled
      • Atlassian OAuth Service Provider SPI 1.6.1 - Plugin by Atlassian
      • Enabled
      • Atlassian REST - Module Types 2.7.1 - Plugin by Atlassian
      • Enabled
      • Atlassian Remote Apps - Plugin 0.4.518.6 - Plugin by Atlassian
      • Enabled
      • Atlassian Soy Templates - Plugin 1.1.3 - Plugin by Atlassian
      • Enabled
      • Atlassian Template Renderer API 1.4.2.2 - Plugin by Atlassian
      • Enabled
      • Atlassian Template Renderer Velocity 1.6 Plugin 1.4.2.2 - Plugin by Atlassian
      • Enabled
      • Atlassian UI Plugin 5.0-m10 - Plugin by Atlassian
      • Enabled
      • Atlassian Universal Plugin Manager Plugin 2.7.10 - Plugin by Atlassian
      • Enabled
      • Browse Project Operations Sections 1.0 - Plugin by Atlassian
      • Enabled
      • Content Link Resolvers Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • Crowd REST API 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Crowd REST API 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems
      • Enabled
      • Custom Field Types & Searchers 1.0 - Plugin by Atlassian
      • Enabled
      • Embedded Gadgets Plugin 3.2.0-m2-1 - Plugin by Atlassian
      • Enabled
      • English (United Kingdom) Language Pack 5.2.11 - Plugin by Atlassian
      • Enabled
      • English (United States) Language Pack 5.2.11 - Plugin by Atlassian
      • Enabled
      • FishEye Plugin 5.2.9 - Plugin by Atlassian Software Systems
      • Enabled
      • Gadget Dashboard Plugin 3.2.0-m2-1 - Plugin by Atlassian
      • Enabled
      • Gadget Directory Plugin 3.2.0-m2-1 - Plugin by Atlassian
      • Enabled
      • Gadget Spec Publisher Plugin 3.2.0-m2-1 - Plugin by Atlassian
      • Enabled
      • HipChat 1.1.13 - Plugin by Atlassian
      • Enabled
      • configure.url: /secure/admin/HipChatConfiguration!default.jspa
      • ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd
      • Enabled
      • Issue Operations Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • Issue Tab Panels Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • Issue Views Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • JDOM DOM Processor 1.0.0 - Plugin by SpringSource
      • Enabled
      • JIRA Active Objects SPI implementation 0.19.16 - Plugin by Atlassian Software Systems
      • Enabled
      • JIRA Activity Stream Plugin 5.2.0 - Plugin by Atlassian
      • Enabled
      • JIRA Bamboo Plugin 5.2.1 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa
      • JIRA Base URL Plugin 1.9 - Plugin by Atlassian
      • Enabled
      • JIRA Footer 1.0 - Plugin by Atlassian
      • Enabled
      • JIRA French (France) Language Pack 5.2.8-v2r2394-2013-03-21 - Plugin by Atlassian Community
      • Enabled
      • JIRA German (Germany) Language Pack 5.2.8-v2r5721-2013-03-15 - Plugin by Atlassian Community
      • Enabled
      • JIRA Importers Plugin (JIM) 5.0.3 - Plugin by Atlassian
      • Enabled
      • JIRA Issue Collector Plugin 1.2.9 - Plugin by Atlassian
      • Enabled
      • JIRA JSON-RPC Plugin 1.0.4 - Plugin by Atlassian Software
      • Enabled
      • JIRA Japanese (Japan) Language Pack 5.2.8-v2r15693-2013-04-09 - Plugin by Atlassian Community
      • Enabled
      • JIRA Monitoring Plugin 05.5.4 - Plugin by Atlassian
      • Enabled
      • JIRA Spanish (Spain) Language Pack 5.2.8-v2r12795-2013-03-15 - Plugin by Atlassian Community
      • Enabled
      • JIRA Streams Inline Actions Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • JIRA Time Zone Detection plugin 1.6 - Plugin by Atlassian
      • Enabled
      • JIRA Usage Hints 1.0 - Plugin by Atlassian
      • Enabled
      • JIRA WebHooks Plugin 1.0.8 - Plugin by Atlassian
      • Enabled
      • JIRA Welcome Plugin 1.1.34 - Plugin by Atlassian
      • Enabled
      • JIRA iCalendar Plugin 1.0.12 - Plugin by Atlassian
      • Enabled
      • JQL Functions 1.0 - Plugin by Atlassian
      • Enabled
      • JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd
      • Enabled
      • Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd
      • Enabled
      • Notifications and Tasks - Common Plugin 1.1.9 - Plugin by Atlassian
      • Enabled
      • Notifications and Tasks - JIRA Provider Plugin 1.1.9 - Plugin by Atlassian
      • Enabled
      • Opensocial Plugin 3.2.0-m2-1 - Plugin by Atlassian
      • Enabled
      • Preset Filters Sections 1.0 - Plugin by Atlassian
      • Enabled
      • Project Panels Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • Project Role Actors Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems
      • Enabled
      • ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource
      • Enabled
      • RPC JIRA Plugin 5.1.3 - Plugin by Atlassian
      • Enabled
      • Renderer Component Factories Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • Renderer Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • Reports Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • Streams API 5.2.0 - Plugin by Atlassian
      • Enabled
      • Streams Core Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • Streams Inline Actions Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • Streams Plugin 5.2.0 - Plugin by Atlassian Software Systems Pty Ltd
      • Enabled
      • Streams SPI 5.2.0 - Plugin by Atlassian
      • Enabled
      • Streams Third Party Provider Plugin 5.2.0 - Plugin by Atlassian
      • Enabled
      • Support Tools Plugin 3.0.11 - Plugin by Atlassian Support
      • Enabled
      • Top Navigation Bar 1.0 - Plugin by Atlassian
      • Enabled
      • User Format 1.0 - Plugin by Atlassian
      • Enabled
      • User Navigation Bar Sections 1.0 - Plugin by Atlassian
      • Enabled
      • User Profile Links 1.0 - Plugin by Atlassian
      • Enabled
      • User Profile Panels 1.0 - Plugin by Atlassian
      • Enabled
      • View Project Operations Sections 1.0 - Plugin by Atlassian
      • Enabled
      • Web Resources Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • Webwork Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • Workflow Designer Plugin 3.0.0-m14 - Plugin by Atlassian
      • Enabled
      • Workflow Plugin 1.0 - Plugin by Atlassian
      • Enabled
      • jira-help-tips 0.29 - Plugin by Atlassian
      • Enabled

      Attachments

        Issue Links

          relates to

          Support Request - Issue that is likely specific to the installation JRACLOUD-36648 Login failure with internal JIRA user

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              c670da91c4bc Monique Monteiro
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: