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  1. Jira Cloud
  2. JRACLOUD-66279

Unable to Approve Planned Issues in Tempo.

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    Description

      After the latest upgrade to JIRA 6.2-OD-7, it's no longer possible to approve or reject planned times in Tempo.

      Steps to reproduce:
      1. Go to Tempo and try to approve a time planned for a user.
      2. When the pop up message appears it shows broken buttons:

      Also, clicking the buttons produces a a java exception on the screen:

      Cause
      Referer URL: https://<instance>.atlassian.net/secure/TempoUserBoard!timesheet.jspa
      java.lang.NullPointerException
      java.lang.NullPointerException
      at com.tempoplugin.project.service.ProjectServiceImpl.getActivity(ProjectServiceImpl.java:255)
      at com.tempoplugin.view.action.TempoDeleteAllocation.getActionForm(TempoDeleteAllocation.java:31)
      at com.tempoplugin.view.TempoDayAction.doDefault(TempoDayAction.java:188)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:597)
      at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
      at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
      at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438)
      at webwork.action.ActionSupport.execute(ActionSupport.java:157)
      at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:87)
      at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
      at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
      at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
      at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
      at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225)
      at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154)
      
      Workaround

      You can approve and reopen user timesheets in the User Timesheet view
      in Team Timesheet select View Timesheet and Approve or Reject the timesheet for the selected user.
      we have contacted Tempo Support team to investigate the issue as well, you can follow the updates in this ticket

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              Unassigned Unassigned
              romar Abdulrazaq Mohammed Ali Omar (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: