Details
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Support Request
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Resolution: Support Request
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Low
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None
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6.0.8
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None
Description
Hi,
Have you experienced something problem with weird filename attachements in email processing?
The issue is continuously created, agan and again.
The emial wasn't deleted, and the mail handler process it again.
Exchange 2010 server IMAP protocol.
We got email with this attachement name,We think that could cause this problem:
ISO-8859-1''bo j�zsef.pdf
2013-12-01 16:46:55,906 QuartzScheduler_Worker-2 WARN ServiceRunner MyMailHandler [atlassian.mail.incoming.mailfetcherservice] MyMailHandler[10202]: Unable to create issue with message.
java.lang.NullPointerException
at javax.mail.internet.MimeUtility.quote(MimeUtility.java:974)
at javax.mail.internet.ParameterList.quote(ParameterList.java:658)
at javax.mail.internet.ParameterList.access$200(ParameterList.java:75)
at javax.mail.internet.ParameterList$ToStringBuffer.addNV(ParameterList.java:626)
at javax.mail.internet.ParameterList.toString(ParameterList.java:607)
at javax.mail.internet.ContentType.toString(ContentType.java:221)
at com.sun.mail.imap.IMAPBodyPart.<init>(IMAPBodyPart.java:82)
at com.sun.mail.imap.IMAPMultipartDataSource.<init>(IMAPMultipartDataSource.java:70)
at com.sun.mail.imap.IMAPBodyPart.getDataHandler(IMAPBodyPart.java:288)
at javax.mail.internet.MimeBodyPart.getContent(MimeBodyPart.java:637)
at com.atlassian.jira.plugins.mail.handlers.AbstractMessageHandler.handleMultipart(AbstractMessageHandler.java:649)
at com.atlassian.jira.plugins.mail.handlers.AbstractMessageHandler.createAttachmentsForMessage(AbstractMessageHandler.java:622)
at com.atlassian.jira.plugins.mail.handlers.CreateIssueHandler.handleMessage(CreateIssueHandler.java:258)
at com.atlassian.jira.plugins.mail.handlers.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:133)
at com.metainf.jira.plugin.emailissue.handler.AutoReplyMailHandler.handleMessage(AutoReplyMailHandler.java:240)
at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:368)
at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:271)
at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:356)
at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:257)
at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61)
at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48)
at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
Attachments
Issue Links
- relates to
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JRACLOUD-36041 Mail handler Special encoding filename attachment problem
- Closed