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Details

Type: Bug
Resolution: Timed out
Priority: Low
Fix Version/s: None
Affects Version/s: 6.1
Component/s: Issue - Remote Copy
Labels:

Introduced in Version:
6.01
Symptom Severity:
Severity 3 - Minor
Bug Fix Policy:
View Atlassian Server bug fix policy
Current Status:

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Atlassian Update – 06 December 2017

Hi everyone,

We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.
Thank you,
Ignat Alexeyenko
Jira Bugmaster

Show
Atlassian Update – 06 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

Description

This leads to an ugly 500 error page with a stacktrace that doesn't really tell you much about why the operation failed.

In order to diagnose this you will need to look at the logs in the target system and you should see output similar to:

2013-09-24 05:36:19,357 catalina-exec-211 ERROR ohernandez@atlassian.com 336x5607588x1 40j7m 131.103.27.215,172.24.36.107,131.103.27.215,172.24.12.66 /rest/copyissue/1.0/copyissue/copy [atl
assian.cpji.rest.CopyIssueResource] Failed to copy issue
com.atlassian.cpji.components.exceptions.ValidationException: Errors: {description=The entered text is too long. It exceeds the allowed limit of 150,000 characters.}
Error Messages: []
        at com.atlassian.cpji.components.CopyIssueService.copyIssue(CopyIssueService.java:152)
        at com.atlassian.cpji.rest.CopyIssueResource.copyIssue(CopyIssueResource.java:43)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)  <+1> (DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)  <+19> (DispatchProviderHelper.java:234) (DispatchProviderHelper.java:100) (DefaultMethodInvocation.java:61) (ExpandInterceptor.j
ava:38) (DefaultMethodInvocation.java:61) (DispatchProviderHelper.java:132) (DispatchProviderHelper.java:230) (ResourceJavaMethodDispatcher.java:75) (HttpMethodRule.java:288) (RightHandPath
Rule.java:147) (ResourceClassRule.java:108) (RightHandPathRule.java:147) (RootResourceClassesRule.java:84) (WebApplicationImpl.java:1469) (WebApplicationImpl.java:1400) (WebApplicationImpl.
java:1349) (WebApplicationImpl.java:1339) (WebComponent.java:416) (ServletContainer.java:537)
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)  <+1> (ServletContainer.java:795)
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)  <+16> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42)
 (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (
RestServletUtilsUpdaterFilter.java:26) (RestServletUtilsUpdaterFilter.java:40) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilte
r.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
        at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (Delegating
PluginFilter.java:66)
        at com.atlassian.plugins.cors.CorsFilter.doFilter(CorsFilter.java:65)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
        at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (Del
egatingPluginFilter.java:66)
        at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (Delegat
ingPluginFilter.java:66)
        at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (Delegatin
gPluginFilter.java:66)
        at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)  <+18> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContaine
rFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (Appli
cationFilterChain.java:235) (ApplicationFilterChain.java:206) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (ChainedFilterStep
Runner.java:87) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
        at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:60)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (Deleg
atingPluginFilter.java:66)
        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+22> (DelegatingPluginFilter.java:74) (Iterati
ngFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (Securit
yFilter.java:234) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (TrustedApplicationsFilter.java:98) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206)
 (BaseLoginFilter.java:169) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:235) (ApplicationFilterChain.java:206) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OA
uthFilter.java:55) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
        at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPlu
ginFilter.java:66)
        at com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:57)  <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilte
r.java:66)
        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+9> (DelegatingPluginFilter.java:74) (Iteratin
...

Workaround

Shorten the issue the description of the issue to be copied so that it meets the limits of the target JIRA instance.

Attachments

Issue Links

is cloned from: JDEV-24978 Loading...

Remote issue copy fails to report that the issue description is too long to be copied into the remote instance

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