Details
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Suggestion
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Resolution: Fixed
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None
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None
Description
NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
There are a number of Tempo customers complaining the last few days about Tempo plugin not enabling after restart of JIRA or simply Tempo suddenly disabling, all unable to enable Tempo. The following can be found within atlassian-jira.log:
2013-08-03 14:56:56,975 Spring executor 10 ERROR [plugin.osgi.factory.OsgiPlugin] Unable to start the Spring context for plugin com.atlassian.upm.plugin-license-storage-plugin org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'licenseReceiptValidator' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.upm.license.internal.PluginLicenseRepository]: : Error creating bean with name 'pluginLicenseRepository' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.upm.license.internal.HostLicenseProvider]: : Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'pluginLicenseRepository' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.upm.license.internal.HostLicenseProvider]: : Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'jiraHostLicenseProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 1 of type [com.atlassian.upm.license.internal.LicenseManagerProvider]: : Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet;; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'licenseManagerProvider' defined in URL [bundle://114.0:0/META-INF/spring/atlassian-plugins-components.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.upm.license.internal.impl.LicenseManagerProviderImpl]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.google.common.collect.ImmutableSet.of([Ljava/lang/Object;)Lcom/google/common/collect/ImmutableSet; at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:591) at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:193) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:925) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:835) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:440) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory$1.run(AbstractAutowireCapableBeanFactory.java:409) at java.security.AccessController.doPrivileged(Native Method)
Also in their logs we find: "Constraint violation for package 'com.google.common.base' when resolving module 122.0 between existing import 0.com.google.common.base BLAMED ON [[122.0] package; "
Logs link to: https://developer.atlassian.com/display/DOCS/BundleException
One customer noticed Plugin License Storage plugin was also disabled and after uninstalling Tempo completely he is still unable to enable the Plugin License Storage plugin.
These customers seem to have latest version of UPM plugin.
See details from one customer in https://tempoplugin.jira.com/browse/JTMPO-862
This is high priority issue. Can you advice us on what is happening and a solution.
Workaround
This can be worked around by rolling back to the bundled version of the HipChat plugin with the following:
- Stop JIRA.
- Remove all new versions of the HipChat plugin from $JIRA_HOME/plugins/installed-plugins, for example hipchat-core-plugin-0.6.jar & hipchat-for-jira-plugin-1.2.1.jar.
- Start JIRA.
- Avoid updating the HipChat plugin until this issue is resolved.
Attachments
Issue Links
- relates to
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JRACLOUD-33633 Plugin disabling - Constraint violation for package 'com.google.common.base'
- Closed