Details
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Support Request
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Resolution: Handled by Support
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Low
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None
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6.0
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None
Description
After upgrade to JIRA 6.0 from 5.x version (with licence upgrade as well), I am receiving an error on the main login screen.
Exception thrown during upgrade: null java.lang.NullPointerException at com.atlassian.crowd.embedded.impl.IdentifierUtils.toLowerCase(IdentifierUtils.java:42) at com.atlassian.jira.user.ApplicationUserEntity.(ApplicationUserEntity.java:18) at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6040.mapUsername(UpgradeTask_Build6040.java:72) at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6040.doUpgrade(UpgradeTask_Build6040.java:63) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSuccess(UpgradeManagerImpl.java:673) at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:526) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgrade(UpgradeManagerImpl.java:456) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeeded(UpgradeManagerImpl.java:399) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeededAndAllowed(UpgradeManagerImpl.java:333) at com.atlassian.jira.upgrade.UpgradeLauncher.checkIfUpgradeNeeded(UpgradeLauncher.java:100) at com.atlassian.jira.upgrade.UpgradeLauncher.start(UpgradeLauncher.java:49) at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:117) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:315) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:209) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:105) at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:30) at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:69) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:33) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:64) at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:54) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4791) at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5285) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1559) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1549) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source)
Attachments
Issue Links
- relates to
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JRACLOUD-33512 Upgrade from 5.x to 6.0 java.lang.NullPointerException
- Closed