Details
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Bug
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Resolution: Unresolved
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Low
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None
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5.2.3, 5.2.11, 6.2.1, 6.3.15
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5.02
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17
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Severity 3 - Minor
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1
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Description
Summary
Unable to edit project roles
Steps to Reproduce
- Create 24 project roles.
- Create 451 projects.
- Open page "Administration >> Users >> Project roles (for any user)" then edit the project role.
- Save the changes.
Expected Results
Saving the changes without any error.
Actual Results
A 500 error page will be displayed.
You may find either of the exceptions below in the logs:
2013-04-25 18:34:15,707 http-bio-6523-exec-14 ERROR [500ErrorPage.jsp] Exception caught in 500 page null java.lang.NullPointerException at com.atlassian.jira.web.action.admin.user.EditUserProjectRoles.updateRoleActorsForProjectRole(EditUserProjectRoles.java:146) at com.atlassian.jira.web.action.admin.user.EditUserProjectRoles.doExecute(EditUserProjectRoles.java:54) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:221) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:150) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:153) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) (...) at java.lang.Thread.run(Thread.java:680)
com.atlassian.jira.util.dbc.Assertions$NullArgumentException: parameter should not be null! com.atlassian.jira.util.dbc.Assertions$NullArgumentException: parameter should not be null! at com.atlassian.jira.util.dbc.Assertions.notNull(Assertions.java:29) at com.atlassian.jira.security.roles.actor.UserRoleActorFactory.createRoleActor(UserRoleActorFactory.java:71) at com.atlassian.jira.security.roles.PluginDelegatingRoleActorFactory.createRoleActor(PluginDelegatingRoleActorFactory.java:38) at com.atlassian.jira.bc.projectroles.DefaultProjectRoleService.createRoleActors(DefaultProjectRoleService.java:962) at com.atlassian.jira.bc.projectroles.DefaultProjectRoleService.updateActorsToProjectRole(DefaultProjectRoleService.java:891) at com.atlassian.jira.bc.projectroles.DefaultProjectRoleService.addActorsToProjectRole(DefaultProjectRoleService.java:1207) at com.atlassian.jira.web.action.admin.user.EditUserProjectRoles.updateRoleActorsForProjectRole(EditUserProjectRoles.java:170) at com.atlassian.jira.web.action.admin.user.EditUserProjectRoles.doExecute(EditUserProjectRoles.java:52) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:87) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) (...) at java.lang.Thread.run(Thread.java:722)
Workaround
- Backup the server.xml file.
- Edit the server.xml file and add the parameter below in the Connector used for JIRA:
maxParameterCount="-1"
Example:
<Connector acceptCount="100" connectionTimeout="20000" disableUploadTimeout="true" enableLookups="false" maxHttpHeaderSize="8192" maxThreads="150" minSpareThreads="25" port="8080" protocol="HTTP/1.1" redirectPort="8443" useBodyEncodingForURI="true" maxParameterCount="-1"/>
- Restart JIRA.
Source: https://tomcat.apache.org/tomcat-7.0-doc/config/http.html#Common_Attributes
Attachments
Issue Links
- is duplicated by
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JRASERVER-40953 Unexpected error in JIRA adding users to project role - happens when there are too many users
- Closed
- relates to
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JRACLOUD-68869 JIRA throws a 500 Error when updating the user project role
- Closed
- Testing discovered
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JRASERVER-41250 Add project picker to create/edit project category
- Closed