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Details

Type: Bug
Resolution: Timed out
Priority: Low
Fix Version/s: None
Affects Version/s: None
Component/s: Issue - Actions
Labels:

Symptom Severity:
Severity 3 - Minor
Bug Fix Policy:
View Atlassian Server bug fix policy
Current Status:

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Atlassian Update – 06 December 2017

Hi everyone,

We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.
Thank you,
Ignat Alexeyenko
Jira Bugmaster

Show
Atlassian Update – 06 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

Description

NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

Unable to create issue link from JAC to Ecosystem

System Error

A system error has occurred.

If this problem persists, please contact your JIRA administrators.

Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information:

    a description of your problem
    cut & paste the error and system information found below 

Cause:
java.lang.RuntimeException: Failed to parse remote JIRA response

Stack Trace: [hide]

java.lang.RuntimeException: Failed to parse remote JIRA response
	at com.atlassian.jira.plugin.link.remotejira.RemoteJiraRestServiceImpl$ResponseToJsonConverter.convert(RemoteJiraRestServiceImpl.java:290)
	at com.atlassian.jira.plugin.link.remotejira.RemoteJiraRestServiceImpl$ResponseToJsonConverter.convert(RemoteJiraRestServiceImpl.java:279)
	at com.atlassian.jira.plugin.link.remotejira.RemoteJiraRestServiceImpl$RestResponseHandler.handle(RemoteJiraRestServiceImpl.java:252)
	at com.atlassian.jira.plugin.link.remotejira.RemoteJiraRestServiceImpl$RestResponseHandler.handle(RemoteJiraRestServiceImpl.java:224)
	at com.atlassian.applinks.core.auth.ApplicationLinkRequestAdaptor$1.handle(ApplicationLinkRequestAdaptor.java:88)
	at com.atlassian.plugins.rest.module.jersey.JerseyRequest$2.handle(JerseyRequest.java:166)
	at com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:307)
	at com.atlassian.plugins.rest.module.jersey.JerseyRequest.executeAndReturn(JerseyRequest.java:161)
	at com.atlassian.applinks.core.auth.ApplicationLinkRequestAdaptor.execute(ApplicationLinkRequestAdaptor.java:85)
	at com.atlassian.jira.plugin.link.remotejira.RemoteJiraRestServiceImpl.createRemoteIssueLink(RemoteJiraRestServiceImpl.java:75)
	at com.atlassian.jira.plugin.link.remotejira.LinkJiraIssue.createReciprocalLinks(LinkJiraIssue.java:309)
	at com.atlassian.jira.plugin.link.remotejira.LinkJiraIssue.doExecute(LinkJiraIssue.java:241)
	at webwork.action.ActionSupport.execute(ActionSupport.java:165)
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:221)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:150)
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:153)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:40)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:60)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169)
	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:55)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.bonfire.web.filters.BonfireP3PFilter.doFilter(BonfireP3PFilter.java:57)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:80)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.util.http.bigpipe.RequestIdSettingFilter.doFilter(RequestIdSettingFilter.java:22)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
	at java.lang.Thread.run(Thread.java:662)
Caused by: com.atlassian.jira.util.json.JSONException: A JSONObject text must begin with '{' at character 1 of <html>
<head><title>301 Moved Permanently</title></head>
<body bgcolor="white">
<center><h1>301 Moved Permanently</h1></center>
<hr><center>nginx</center>
</body>
</html>

	at com.atlassian.jira.util.json.JSONTokener.syntaxError(JSONTokener.java:518)
	at com.atlassian.jira.util.json.JSONObject.<init>(JSONObject.java:194)
	at com.atlassian.jira.plugin.link.remotejira.RemoteJiraRestServiceImpl$ResponseToJsonConverter.convert(RemoteJiraRestServiceImpl.java:286)
	... 166 more

Referer URL: https://jira.atlassian.com/secure/RapidBoard.jspa?rapidView=84&selectedIssue=PERF-690

Build Information:
Uptime : N/A
Version : 5.2.2
Build Number : 843
Build Date : Mon Dec 03 00:00:00 CST 2012
Build Revision : 2c344e52fb5af6fd55979f212a4576aadb6a261f
Atlassian Partner : null
Installation Type : EAR/WAR
Server ID : Contact your Administrator to discover this property value.
Last Upgrade : 05/Dec/12 4:42 PM (v5.2.1#813)

Server Information:
Application Server: Apache Tomcat/6.0.32
Servlet Version: 2.5

File Paths:
Contact your System Administrator to discover file path information.

Memory Information:
Total Memory: 1943 MB
Free Memory: 788 MB
Used Memory: 1155 MB
Total PermGen Memory: 256 MB
Free PermGen Memory: 86 MB
Used PermGen Memory: 169 MB

System Information:
System Date : Thursday, 13 Dec 2012
System Time : 00:41:28 -0600
Current Working Directory : Contact your System Administrator to discover this property value.
Java Version : 1.6.0_27
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 20.2-b06
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) Server VM
User Name : j2ee_jira.atlassian.com
User Timezone : US/Central
User Locale : English (United States)
System Encoding : UTF-8
Operating System : Linux 2.6.18-194.el5
OS Architecture : i386
Application Server Container :
Database type : postgres72
Database JNDI address : postgres72 java:comp/env/jdbc/JiraDS
Database URL : Hidden
Database version : 8.4.4
Database driver : PostgreSQL Native Driver PostgreSQL 8.4 JDBC4 (build 701)
External user management : OFF
JVM Input Arguments : Contact your System Administrator to discover this property value.

Language Info:
Installed languages: 	English (UK)
English (United States)
French (France)
German (Germany)
Japanese (Japan)
Spanish (Spain)
Default language: 	English (UK)

Request Information:
- Request URL: https://jira.atlassian.com/500page.jsp
- Scheme: https
- Server: jira.atlassian.com
- Port: 443
- URI: /500page.jsp
- Context Path:
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:

Request Attributes
- javax.servlet.forward.request_uri : /secure/LinkJiraIssue.jspa
- javax.servlet.forward.context_path :
- javax.servlet.forward.servlet_path : /secure/LinkJiraIssue.jspa
- javax.servlet.forward.path_info : /500page.jsp
- jira.request.time.micros : 0
- com.newrelic.agent.TRANSACTION_NAME : /*.jspa
- atlassian.core.seraph.original.url : /secure/LinkJiraIssue.jspa
- javax.servlet.error.servlet_name : action
- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true
- com.atlassian.gzipfilter.GzipFilter_already_filtered : true
- loginfilter.already.filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@d93a29
- com.atlassian.jira.web.filters.JiraLastFilter_alreadyfiltered : true
- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true
- jira.request.username : ahennecke
- javax.servlet.error.request_uri : /secure/LinkJiraIssue.jspa
- com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true
- jira.webwork.cleanup : false
- com.atlassian.labs.botkiller.BotKillerFilter : true
- jira.request.start.millis : 1355380887980
- com.atlassian.bonfire.web.filters.BonfireP3PFilter_alreadyfiltered : true
- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true
- jira.request.assession.id : 150bh0i
- os_securityfilter_already_filtered : true
- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true
- jira.session.max.inactive.interval : 18000
- javax.servlet.error.message :
- jira.session.last.accessed.time : 1355380883993
- webwork.result : Value stack =========== ===========
- com.atlassian.seraph.auth.LoginReason : OK
- jira.request.id : 41x6815829x3
- javax.servlet.error.status_code : 500
- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true
- javax.servlet.error.exception : javax.servlet.ServletException: java.lang.RuntimeException: Failed to parse remote JIRA response

Request Logging
0 log statements generated by this request:

Listeners
 - Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener)
 - Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
 - Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services
 - Create/Comment on DAC (com.atlassian.jira.service.services.mail.MailFetcherService)
   - Delay: 1 minutes
 - Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
   - Delay: 1 minutes
 - NotificationCacheUpdateJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1440 minutes
 - PluginLicenseExpiryJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1440 minutes
 - Sales Issue POP Service (com.atlassian.jira.service.services.mail.MailFetcherService)
   - Delay: 10 minutes
 - Service Provider Session Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 480 minutes
 - Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 480 minutes
 - VCS Update Service (com.atlassian.jira.service.services.vcs.VcsService)
   - Delay: 86400 minutes
 - Website Issues POP Service (com.atlassian.jira.service.services.mail.MailFetcherService)
   - Delay: 30 minutes
 - com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1 minutes
 - com.atlassian.jira.plugins.dvcs.scheduler.DvcsScheduler:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 60 minutes
 - com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 5 minutes
 - upmPluginUpgradeCheckJob (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1440 minutes

Plugins
 - ActiveObjects Plugin - OSGi Bundle 0.19.16 - Plugin by Atlassian
   - Enabled
 - Admin Menu Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Analytics Client Plugin 2.11 - Plugin by Atlassian
   - Enabled
 - Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation
   - Enabled
 - Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation
   - Enabled
 - Applinks Product Plugin 3.10.4 - Plugin by Atlassian
   - Enabled
     - build: 10
 - Atlassian - Administration - Quick Search - JIRA 1.1.1 - Plugin by Atlassian
   - Enabled
 - Atlassian Bonfire - JIRA Plugin 2.6.0 - Plugin by Atlassian
   - Enabled
     - post.install.url: /secure/BonfireGettingStarted.jspa
     - configure.url: /secure/BonfireSettings.jspa?decorator=admin
     - post.update.url: /secure/BonfireGettingStarted.jspa
     - plugin-icon: includes/images/bonfire_marketplace_icon_16.png
     - plugin-logo: includes/images/bonfire_marketplace_icon_48.png
     - atlassian-licensing-enabled: true
 - Atlassian Bot Session Killer 1.7.2.1 - Plugin by Atlassian
   - Enabled
 - Atlassian Custom Apps Plugin 1.15 - Plugin by Atlassian
   - Enabled
 - Atlassian Developer Toolbox 1.1.2 - Plugin by Atlassian
   - Enabled
 - Atlassian Embedded Crowd - Administration Plugin 1.4.3 - Plugin by Atlassian
   - Enabled
 - Atlassian Gadgets OAuth Service Provider Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - Atlassian GreenHopper 6.1-rc1 - Plugin by Atlassian
   - Enabled
     - post.install.url: /secure/RapidStart.jspa
     - configure.url: /secure/GHGeneralConfiguration.jspa?decorator=admin
     - post.update.url: /plugins/servlet/greenhopper/whats-new
     - plugin-icon: includes/images/upm/plugin-icon.png
     - plugin-logo: includes/images/upm/plugin-logo.png
     - atlassian-licensing-enabled: true
 - Atlassian JIRA - Admin Helper Plugin 1.6 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Atlassian JIRA - Plugins - Admin Summary Component 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Application Properties 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Closure Template Renderer 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Common AppLinks Based Issue Link Plugin 5.2.2 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - Confluence Link 5.2.2 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - Gadgets Plugin 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Header Plugin 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Invite User 1.6 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Issue Navigation 1.1.25.3 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Issue Web Link 5.2.2 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Mail Plugin 5.2.16 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - My JIRA Home 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - OAuth Consumer SPI 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - OAuth Service Provider SPI 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Project Config Plugin 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.54 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - REST Plugin 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Remote JIRA Link 5.2.2 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - SAL Plugin 5.2.2 - Plugin by Atlassian Software Systems
   - Enabled
 - Atlassian JIRA - Plugins - Share Content Component 5.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - User Profile Plugin 1.1.0 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - View Issue Panels 5.2.2 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA Markdown Plugin 1.1 - Plugin by Atlassian
   - Enabled
 - Atlassian Navigation Links Plugin 1.3.16 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Admin Plugin 1.6.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Consumer Plugin 1.6.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Consumer SPI 1.6.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Service Provider Plugin 1.6.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Service Provider SPI 1.6.1 - Plugin by Atlassian
   - Enabled
 - Atlassian REST - Module Types 2.7.1 - Plugin by Atlassian
   - Enabled
 - Atlassian Remote Apps - Plugin 0.4.518.3 - Plugin by Atlassian
   - Enabled
 - Atlassian Soy Templates - Plugin 1.1.3 - Plugin by Atlassian
   - Enabled
 - Atlassian Template Renderer API 1.4.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian Template Renderer Velocity 1.6 Plugin 1.4.2.2 - Plugin by Atlassian
   - Enabled
 - Atlassian UI Plugin 5.0-m10 - Plugin by Atlassian
   - Enabled
 - Atlassian Universal Plugin Manager Plugin 2.7.6 - Plugin by Atlassian
   - Enabled
 - Balsamiq Mockups Next.816 (for JIRA 4.0 and later) - Plugin by Balsamiq Studios, LLC
   - Enabled
 - Browse Project Operations Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Content Link Resolvers Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Crowd REST API 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Crowd REST API 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Custom Field Types & Searchers 1.0 - Plugin by Atlassian
   - Enabled
 - Embedded Gadgets Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - English (United Kingdom) Language Pack 5.2.2 - Plugin by Atlassian
   - Enabled
 - English (United States) Language Pack 5.2.2 - Plugin by Atlassian
   - Enabled
 - FishEye Plugin 5.2.8 - Plugin by Atlassian Software Systems
   - Enabled
 - Gadget Dashboard Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - Gadget Directory Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - Gadget Spec Publisher Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - HipChat 1.1.13 - Plugin by Atlassian
   - Enabled
     - configure.url: /secure/admin/HipChatConfiguration!default.jspa
 - ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Issue Driven Deployment - Build Trigger 0.9 - Plugin by Atlassian
   - Disabled
 - Issue Operations Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Issue Tab Panels Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Issue Views Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - JDOM DOM Processor 1.0.0 - Plugin by SpringSource
   - Enabled
 - JIRA Active Objects SPI implementation 0.19.16 - Plugin by Atlassian Software Systems
   - Enabled
 - JIRA Activity Stream Plugin 5.1.6 - Plugin by Atlassian
   - Enabled
 - JIRA Bamboo Plugin 5.1.11 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
     - configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa
 - JIRA Base URL Plugin 1.4 - Plugin by Atlassian
   - Enabled
 - JIRA Calendar Plugin 1.19-m1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - JIRA Charting Plugin 1.8-m1 - Plugin by Atlassian
   - Enabled
 - JIRA DVCS Connector Plugin 1.2.2 - Plugin by Atlassian
   - Enabled
 - JIRA Footer 1.0 - Plugin by Atlassian
   - Enabled
 - JIRA French (France) Language Pack 5.2.1-v2r2282-2012-12-02 - Plugin by Atlassian Community
   - Enabled
 - JIRA German (Germany) Language Pack 5.2.1-v2r5648-2012-12-02 - Plugin by Atlassian Community
   - Enabled
 - JIRA Importers Plugin (JIM) 5.0.2 - Plugin by Atlassian
   - Enabled
 - JIRA Issue Collector Plugin 1.2.9 - Plugin by Atlassian
   - Enabled
 - JIRA JSON-RPC Plugin 1.0.4 - Plugin by Atlassian Software
   - Enabled
 - JIRA Japanese (Japan) Language Pack 5.2.1-v2r14671-2012-12-02 - Plugin by Atlassian Community
   - Enabled
 - JIRA Monitoring Plugin 05.5.4 - Plugin by Atlassian
   - Enabled
 - JIRA Spanish (Spain) Language Pack 5.2.1-v2r12041-2012-12-02 - Plugin by Atlassian Community
   - Enabled
 - JIRA Streams Inline Actions Plugin 5.1.6 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - JIRA Suite Utilities 1.2.1 - Plugin by beecom AG
   - Enabled
 - JIRA Time Zone Detection plugin 1.6 - Plugin by Atlassian
   - Enabled
 - JIRA Toolkit Plugin 0.25 - Plugin by Atlassian
   - Enabled
 - JIRA Usage Hints 1.0 - Plugin by Atlassian
   - Enabled
 - JIRA WebHooks Plugin 1.0.4 - Plugin by Atlassian
   - Enabled
 - JIRA Welcome Plugin 1.1.29 - Plugin by Atlassian
   - Enabled
 - JIRA iCalendar Plugin 1.0.9 - Plugin by Atlassian
   - Enabled
 - JQL Functions 1.0 - Plugin by Atlassian
   - Enabled
 - JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Notifications and Tasks - Common Plugin 1.1.0 - Plugin by Atlassian
   - Enabled
 - Notifications and Tasks - JIRA Provider Plugin 1.1.0 - Plugin by Atlassian
   - Enabled
 - Opensocial Plugin 3.2.0-m2-1 - Plugin by Atlassian
   - Enabled
 - Preset Filters Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Project Panels Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Project Role Actors Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems
   - Enabled
 - ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource
   - Enabled
 - RPC JIRA Plugin 5.1.3 - Plugin by Atlassian
   - Enabled
 - Remote copying of issues (cpji-jira-plugin) 2.1-SNAPSHOT - Plugin by Atlassian
   - Enabled
 - Renderer Component Factories Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Renderer Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Reports Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Speakeasy Plugin 1.3.1 - Plugin by Atlassian
   - Enabled
     - configure.url: /plugins/servlet/speakeasy/admin
 - Streams API 5.1.6 - Plugin by Atlassian
   - Enabled
 - Streams Core Plugin 5.1.6 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Streams Inline Actions Plugin 5.1.6 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Streams Plugin 5.1.6 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Streams SPI 5.1.6 - Plugin by Atlassian
   - Enabled
 - Streams Third Party Provider Plugin 5.1.6 - Plugin by Atlassian
   - Enabled
 - Support Tools Plugin 3.0.11 - Plugin by Atlassian Support
   - Enabled
 - Top Navigation Bar 1.0 - Plugin by Atlassian
   - Enabled
 - User Format 1.0 - Plugin by Atlassian
   - Enabled
 - User Navigation Bar Sections 1.0 - Plugin by Atlassian
   - Enabled
 - User Profile Links 1.0 - Plugin by Atlassian
   - Enabled
 - User Profile Panels 1.0 - Plugin by Atlassian
   - Enabled
 - View Project Operations Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Wallboard Plugin 1.7.0-SNAPSHOT - Plugin by Atlassian
   - Enabled
 - Web Resources Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Webwork Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Workflow Designer Plugin 3.0.0-m14 - Plugin by Atlassian
   - Enabled
 - Workflow Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - heat 1 - Plugin by (unknown)
   - Enabled
 - issuelinkgraph 1 - Plugin by (unknown)
   - Enabled
 - jira-help-tips 0.29 - Plugin by Atlassian
   - Enabled
 - jira-image-paste 1 - Plugin by (unknown)
   - Enabled
 - viewissue-cleanup 1 - Plugin by (unknown)
   - Enabled
 - weather-plugin 0.2 - Plugin by Atlassian
   - Enabled

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Screen shot 2012-12-13 at 5.43.46 PM.png
117 kB
13/Dec/2012 6:45 AM

Issue Links

relates to

JRACLOUD-30952 Creating issue link throws an exception for unexpected HTTP response

Closed

Activity

People

Assignee:: Unassigned

Reporter:: Alex Hennecke (Inactive)

Votes:: 0 Vote for this issue

Watchers:: 2 Start watching this issue

Dates

Created:: 13/Dec/2012 6:45 AM

Updated:: 15/Jan/2019 6:44 AM

Resolved:: 06/Dec/2017 1:34 PM