Running Groovy email template caused Script Listener to stop running

I was trying to set up a script listener that would fire an email if an issue was moved into critical priority.

I used the following email template in the preview, and it worked fine:

----------------------
Dear <% out << issue.assignee?.fullName %>,

The $issue.issueType.name $issue.key with priority <% out << issue.priority?.name %> has been assigned to you.

Description: ${issue.description}

Regards,
<% out << issue.reporter?.fullName %>
----------------------------

However, when I tried to update the script listener I got an error:

Oops - an error has occurred
System Error

A system error has occurred.

Please try submitting this problem via the Support Request Page
Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information:

1. a description of your problem
2. cut & paste the error and system information found below
3. attach the application server log file ( /opt/jira/log/atlassian-jira.log )

Cause:
org.codehaus.groovy.control.MultipleCompilationErrorsException: startup failed: script13364510735801220652592.groovy: 1: unexpected token: < @ line 1, column 192. , "FIELD_EMAIL_TEMPLATE":Dear <% out << ^ 1 error

Stack Trace: [hide]

org.codehaus.groovy.control.MultipleCompilationErrorsException: startup failed:
script13364510735801220652592.groovy: 1: unexpected token: < @ line 1, column 192.
, "FIELD_EMAIL_TEMPLATE":Dear <% out <<
^

1 error

at org.codehaus.groovy.control.ErrorCollector.failIfErrors(ErrorCollector.java:302)
at org.codehaus.groovy.control.ErrorCollector.addFatalError(ErrorCollector.java:149)
at org.codehaus.groovy.control.ErrorCollector.addError(ErrorCollector.java:119)
at org.codehaus.groovy.control.ErrorCollector.addError(ErrorCollector.java:131)
at org.codehaus.groovy.control.SourceUnit.addError(SourceUnit.java:356)
at org.codehaus.groovy.antlr.AntlrParserPlugin.transformCSTIntoAST(AntlrParserPlugin.java:141)
at org.codehaus.groovy.antlr.AntlrParserPlugin.parseCST(AntlrParserPlugin.java:107)
at org.codehaus.groovy.control.SourceUnit.parse(SourceUnit.java:236)
at org.codehaus.groovy.control.CompilationUnit$1.call(CompilationUnit.java:163)
at org.codehaus.groovy.control.CompilationUnit.applyToSourceUnits(CompilationUnit.java:839)
at org.codehaus.groovy.control.CompilationUnit.doPhaseOperation(CompilationUnit.java:544)
at org.codehaus.groovy.control.CompilationUnit.processPhaseOperations(CompilationUnit.java:520)
at org.codehaus.groovy.control.CompilationUnit.compile(CompilationUnit.java:497)
at groovy.lang.GroovyClassLoader.doParseClass(GroovyClassLoader.java:306)
at groovy.lang.GroovyClassLoader.parseClass(GroovyClassLoader.java:287)
at groovy.lang.GroovyClassLoader.parseClass(GroovyClassLoader.java:267)
at groovy.lang.GroovyClassLoader.parseClass(GroovyClassLoader.java:214)
at groovy.lang.GroovyClassLoader.parseClass(GroovyClassLoader.java:224)
at groovy.lang.GroovyClassLoader$parseClass.call(Unknown Source)
at groovy.util.ConfigSlurper.parse(ConfigSlurper.groovy:120)
at groovy.util.ConfigSlurper$parse.call(Unknown Source)
at com.onresolve.jira.groovy.CannedScriptListener.getConfig(CannedScriptListener.groovy:116)
at com.onresolve.jira.groovy.CannedScriptListener$getConfig.callCurrent(Unknown Source)
at com.onresolve.jira.groovy.CannedScriptListener.doExecute(CannedScriptListener.groovy:40)
at webwork.action.ActionSupport.execute(ActionSupport.java:165)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:53)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:139)
at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:171)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:99)
at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:83)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:50)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:40)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:219)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:140)
at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:59)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:53)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:75)
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:157)
at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:131)
at net.bull.javamelody.PluginMonitoringFilter.doFilter(PluginMonitoringFilter.java:82)
at net.bull.javamelody.JiraMonitoringFilter.doFilter(JiraMonitoringFilter.java:64)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:86)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
at java.lang.Thread.run(Thread.java:619)

Referer URL: https://jira.qpass.net/jira/secure/admin/jira/ViewPlugins!default.jspa

Build Information:
Uptime : N/A
Edition : enterprise
Version : 4.1.1
Build Number : 522
Build Date : Mon Apr 19 00:00:00 PDT 2010
Atlassian Partner : null
Installation Type : EAR/WAR
Server ID : AVCN-EYL7-YCH4-P88O
Last Upgrade : 14/Jan/11 1:28 AM (v3.11#288)

Server Information:
Application Server: Apache Tomcat/6.0.26
Servlet Version: 2.5

File Paths:
Location of entityengine.xml: file:/opt/jira_data/jira/apache-tomcat-6.0.26/webapps/jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log: /opt/jira/log/atlassian-jira.log

Memory Information:
Total Memory: 8040 MB
Free Memory: 3971 MB
Used Memory: 4069 MB
Total PermGen Memory: 256 MB
Free PermGen Memory: 14 MB
Used PermGen Memory: 241 MB

System Information:
System Date : Monday, 07 May 2012
System Time : 21:24:33 -0700
Current Working Directory : /opt/jira_data/jira/apache-tomcat-6.0.26/bin
Java Version : 1.6.0_20
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 16.3-b01
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) 64-Bit Server VM
User Name : mw
User Timezone : US/Pacific
User Locale : English (United States)
System Encoding : UTF-8
Operating System : Linux 2.6.18-128.el5
OS Architecture : amd64
Application Server Container :
Database type : mysql
Database JNDI address : java:comp/env/jdbc/JiraDS
Database URL : Hidden
Database version : 5.1.48-community-log
Database driver : MySQL-AB JDBC Driver mysql-connector-java-5.1.13 ( Revision: ${bzr.revision-id} )
External user management : OFF
Crowd integration : ON
JVM Input Arguments : -Djava.util.logging.config.file=/opt/jira/apache-tomcat-6.0.26/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dmail.debug=true -Xms8192m -Xmx8192m -XX:MaxPermSize=256m -XX:CodeCacheMinimumFreeSpace=8m -XX:ReservedCodeCacheSize=256m -XX:+UseCompressedOops -XX:+UseParallelOldGC -Xnoclassgc -XX:SurvivorRatio=16 -XX:+PrintGCTimeStamps -verbose:gc -Xloggc:gc20110526.log -XX:+HeapDumpOnOutOfMemoryError -Djava.endorsed.dirs=/opt/jira/apache-tomcat-6.0.26/endorsed -Dcatalina.base=/opt/jira/apache-tomcat-6.0.26 -Dcatalina.home=/opt/jira/apache-tomcat-6.0.26 -Djava.io.tmpdir=/opt/jira/apache-tomcat-6.0.26/temp

Language Info:
Installed languages: Catalan (Spain)
Chinese (China)
Chinese (Taiwan)
Czech (Czech Republic)
Danish (Denmark)
Dutch (Belgium)
English (UK)
English (United States)
French (France)
German (Germany)
German (Switzerland)
Hungarian (Hungary)
Italian (Italy)
Japanese (Japan)
Norwegian (Norway)
Polish (Poland)
Portuguese (Brazil)
Russian (Russia)
Slovak (Slovakia)
Spanish (Spain)
Turkish (Turkey)
Default language: English (United States) - System Default

Request Information:

• Request URL: https://jira.qpass.net/jira/500page.jsp
• Scheme: https
• Server: jira.qpass.net
• Port: 443
• URI: /jira/500page.jsp
• Context Path: /jira
• - Servlet Path: /500page.jsp
• - Path Info: null
• - Query String:

Request Attributes

• javax.servlet.forward.request_uri : /jira/secure/admin/groovy/CannedScriptListener.jspa
• javax.servlet.forward.context_path : /jira
• javax.servlet.forward.servlet_path : /secure/admin/groovy/CannedScriptListener.jspa
• javax.servlet.forward.path_info : /500page.jsp
• os_securityfilter_already_filtered : true
• jira.request.time.micros : 0
• interface com.atlassian.crowd.integration.http.HttpAuthenticator.REQUEST_SSO_COOKIE_COMMITTED : true
• atlassian.core.seraph.original.url : /secure/admin/groovy/CannedScriptListener.jspa
• javax.servlet.error.servlet_name : action
• com.atlassian.gzipfilter.GzipFilter_already_filtered : true
• loginfilter.already.filtered : true
• com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
• jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@5f86f7fe
• gzipMimeTypes : text/.*,application/x-javascript,application/javascript,application/xml,application/xhtml+xml
• com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true
• javax.servlet.error.message :
• webwork.result : Value stack =========== ===========
• jira.request.username : bryank
• javamelody.request : /secure/admin/groovy/CannedScriptListener.jspa GET
• com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true
• javax.servlet.error.request_uri : /jira/secure/admin/groovy/CannedScriptListener.jspa
• com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true
• jira.webwork.cleanup : false
• jira.request.id : 1284x1303933x1
• javax.servlet.error.status_code : 500
• jira.request.start.millis : 1336451073527
• com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
• com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true
• com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true
• jira.request.assession.id : 197n4gd
• com.atlassian.gzipfilter.org.tuckey.web.filters.urlrewrite.RuleMatched : true
• _sitemesh_filterapplied : true
• javax.servlet.error.exception : javax.servlet.ServletException: org.codehaus.groovy.control.MultipleCompilationErrorsException: startup failed: script13364510735801220652592.groovy: 1: unexpected token: < @ line 1, column 192. , "FIELD_EMAIL_TEMPLATE":Dear <% out << ^ 1 error
• crowd.token_key : bZ6xCjCCKp63iM4bQU4MPg00

Request Logging
0 log statements generated by this request:

Listeners

• GH Component Synchronizer (com.pyxis.greenhopper.jira.listeners.ComponentSyncher)
• GH Version Synchronizer (com.pyxis.greenhopper.jira.listeners.FixVersionSyncher)
• GreenHopper Cache Eviction Listener (com.pyxis.greenhopper.jira.listeners.CacheEvictionListener)
• GreenHopper Listener (com.pyxis.greenhopper.jira.customfields.GreenHopperCTFIndexer)
• Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener)
• Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
• Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)
• SSESE p1 notifications (com.atlassian.jira.event.listeners.DebugParamListener)
• Script Runner Uber-Listener (com.onresolve.jira.groovy.listener.ScriptRunnerUberListener)
• SecurityAssigned (com.atlassian.jira.event.listeners.DebugParamListener)

Services

• Backup Service (com.atlassian.jira.service.services.export.ExportService)
• Delay: 10080 minutes
• USEZIP: Zip
• DIR_NAME: /jboss/export
• USE_DEFAULT_DIRECTORY: true
• EDS Support Ticket Emails (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: infrajira
• handler.params: project=INFRA, createusers=false,bulk=delete,catchemail=noinfrajira@qpass.com
• handler: Create Or Comment Handler
• EM Ticket project emails (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: soticket@qpass.com
• handler.params: project=SO, issuetype=3, createusers=false, stripquotes=true,ccassignee=false, bulk=delete,catchemail=soticket@qpass.com
• handler: Create Or Comment Handler
• ITS project emails (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: installtool-support@qpass.com
• handler.params: project=ITS, issuetype=19,stripquotes=false, ccassignee=false, createusers=false, bulk=delete,catchemail=noinstalltool-support@qpass.com
• handler: Create Or Comment Handler
• Infra_jira_tickes (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: infrajira
• handler.params: project=INFRA, createusers=false, issuetype=28, catchemail=infrajira@amdocs.com, stripquotes=true, ccassignee=false, reporterusername=qpassinfrafps, bulk=delete
• handler: Create Or Comment Handler
• Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
• Delay: 1 minutes
• PD Dev Tickets (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: QpassPDSupportTicket@qpass.com
• handler.params: project=PDD, createusers=false, issuetype=28, catchemail=pdd-issues@qpass.com, stripquotes=true, ccassignee=false, bulk=delete
• handler: Create Or Comment Handler
• PD Emergency Tickets - DCD Reporting (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: QpassPDSupportTicket@qpass.com
• handler.params: project=PDS, issuetype=28, createusers=false, catchemail=ProdDCDOnCall@tlv.amdocs.com, stripquotes=true, ccassignee=false, bulk=delete
• handler: Create Or Comment Handler
• PD Emergency Tickets DCM (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: QpassPDSupportTicket@qpass.com
• handler.params: project=PDS, issuetype=28, createusers=false, catchemail=ProdEngOn-Call@qpass.com, stripquotes=true, ccassignee=false, bulk=delete
• handler: Create Or Comment Handler
• PD Emergency Tickets DCM2 (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: QpassPDSupportTicket@qpass.com
• handler.params: project=PDS, issuetype=28, createusers=false, catchemail=ProdDCMOnCall@tlv.amdocs.com, stripquotes=true, ccassignee=false, bulk=delete
• forwardEmail: qpassInfrafps@amdocs.com
• handler: Create Or Comment Handler
• PD Emergency Tickets Delivery (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: QpassPDSupportTicket@qpass.com
• handler.params: project=PDS, issuetype=28, createusers=false, catchemail=noProdDeliveryOnCall@tlv.amdocs.com, stripquotes=true, ccassignee=false, bulk=delete
• handler: Create Or Comment Handler
• PD Emergency Tickets Discovery (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: QpassPDSupportTicket@qpass.com
• handler.params: project=PDS, issuetype=28, createusers=false, catchemail=ProdDiscoveryOnCall@tlv.amdocs.com, stripquotes=true, ccassignee=false, bulk=delete
• handler: Create Or Comment Handler
• PD PM Tickets (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: QpassPDSupportTicket@qpass.com
• handler.params: project=PM, createusers=false, issuetype=28, catchemail=pm-issues@qpass.com, stripquotes=true, ccassignee=false, bulk=delete
• handler: Create Or Comment Handler
• PD PSICoe project emails (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: QpassPDSupportTicket@qpass.com
• handler.params: project=PSICoE, createusers=false, issuetype=28, catchemail=psicoe-issues@qpass.com, stripquotes=true, ccassignee=false, bulk=delete
• handler: Create Or Comment Handler
• PD Suite Integration Tickets (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: QpassPDSupportTicket@qpass.com
• handler.params: project=SFT, createusers=false, issuetype=28, catchemail=sft-issues@qpass.com, stripquotes=true, ccassignee=false, bulk=delete
• handler: Create Or Comment Handler
• Qpass PD Support Ticket Emails (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: QpassPDSupportTicket@qpass.com
• handler.params: project=PDS, createusers=true, issuetype=28, catchemail=pdsMinusissues@tlv.amdocs.com, stripquotes=true, ccassignee=false, bulk=delete
• handler: Create Or Comment Handler
• SA Change Mgmt project emails (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: sa-change@qpass.com
• handler.params: project=SCM, issuetype=5, createusers=false, stripquotes=true, bulk=delete, catchemail=NOsa-change@qpass.com
• handler: Create Or Comment Handler
• SA Ticket emails (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: sa-ticket@qpass.com
• handler.params: project=SAT,issuetype=3,createusers=false, catchemail=sa-ticket@qpass.com, stripquotes=true, bulk=delete
• handler: Create Or Comment Handler
• SD - ATT ConnecTech Ticket emails (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: QpassATTConnecTech@amdocs.com
• handler.params: project=ATTCT, createusers=false, issuetype=3, stripquotes=true, ccassignee=false, bulk=delete, catchemail=noQpassATTConnecTech@amdocs.com
• handler: Create Or Comment Handler
• SSE DBA Comment (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: ssedba-comment@qpass.com
• handler.params: project=INFRA, createusers=false,bulk=delete,catchemail=nossedba-comment@qpass.com
• handler: Create Or Comment Handler
• SSE SE Comment (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: ssese-comment@qpass.com
• handler.params: project=INFRA, createusers=false,bulk=delete,catchemail=nossese-comment@qpass.com
• handler: Create Or Comment Handler
• Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
• Delay: 480 minutes
• pluginJobName: Service Provider Token Remover
• Shared RRT Ticket Emails (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10080 minutes
• usessl: No SSL
• popserver: infrajira
• handler.params: project=SRRT, issuetype=3, createusers=false, stripquotes=true, ccassignee=false, bulk=delete,catchemail=nosharedrrt@qpass.com
• forwardEmail: sharedrrt@qpass.com
• handler: Create Or Comment Handler
• qpassenvironment (com.atlassian.jira.service.services.pop.PopService)
• Delay: 10 minutes
• usessl: No SSL
• popserver: qpassenvironment@amdocs.com
• handler.params: project=ENV, createusers=false, issuetype=3, catchemail=qpassenvironment@amdocs.com, stripquotes=true, ccassignee=false, bulk=delete, reporterusername=ogstriage
• handler: Create Or Comment Handler

Plugins

• Admin Menu Sections 1.0 - Plugin by Atlassian
• Enabled
• Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation
• Enabled
• Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation
• Enabled
• Atlassian Gadgets OAuth Service Provider Plugin 1.1.5.1 - Plugin by Atlassian
• Enabled
• Atlassian OAuth Admin Plugin 1.0.8.1 - Plugin by Atlassian
• Enabled
• Atlassian OAuth Consumer Plugin 1.0.8.1 - Plugin by Atlassian
• Enabled
• Atlassian OAuth Consumer SPI 1.0.8.1 - Plugin by Atlassian
• Enabled
• Atlassian OAuth Service Provider Plugin 1.0.8.1 - Plugin by Atlassian
• Enabled
• Atlassian OAuth Service Provider SPI 1.0.8.1 - Plugin by Atlassian
• Enabled
• Atlassian REST - Module Types 1.0.5 - Plugin by Atlassian
• Enabled
• Atlassian Template Renderer API 1.0.5 - Plugin by Atlassian
• Enabled
• Atlassian Template Renderer Velocity 1.6 Plugin 1.0.5 - Plugin by Atlassian
• Enabled
• Atlassian UI Plugin 2.1.3 - Plugin by Atlassian Pty Ltd
• Enabled
• Atlassian Universal Plugin Manager Plugin 1.0.1 - Plugin by Atlassian Pty Ltd
• Enabled
• BND Library 0.0.255 - Plugin by aQute SARL http://www.aQute.biz
• Enabled
• Content Link Resolvers Plugin 1.0 - Plugin by Atlassian
• Enabled
• Copy Project 1.0 - Plugin by OnResolve Ltd
• Enabled
• Craftforge JQL Functions Plugin 1.1.6 - Plugin by Craftware Sp. z o.o.
• Enabled
• Custom Field Types & Searchers 1.0 - Plugin by Atlassian
• Enabled
• Embedded Gadgets Plugin 1.1.5.1 - Plugin by Atlassian
• Enabled
• FishEye Plugin 3.0.16 - Plugin by Atlassian Software Systems
• Enabled
• Gadget Dashboard Plugin 1.1.5.1 - Plugin by Atlassian
• Enabled
• Gadget Directory Plugin 1.1.5.1 - Plugin by Atlassian
• Enabled
• Gadget Renderer Plugin 1.1.5.1 - Plugin by Atlassian
• Enabled
• Gadget Spec Publisher Plugin 1.1.5.1 - Plugin by Atlassian
• Enabled
• GreenHopper 5.2.4 - Plugin by Atlassian
• Enabled
• ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd
• Enabled
• Issue Operations Plugin 1.0 - Plugin by Atlassian
• Enabled
• Issue Tab Panels Plugin 1.0 - Plugin by Atlassian
• Enabled
• Issue Views Plugin 1.0 - Plugin by Atlassian
• Enabled
• JDOM DOM Processor 1.0.0 - Plugin by SpringSource
• Enabled
• JIRA Activity Stream Plugin 3.0.19 - Plugin by Atlassian
• Enabled
• JIRA Bamboo Plugin 4.1.1 - Plugin by Atlassian Software Systems Pty Ltd
• Enabled
• JIRA Calendar Plugin 1.14.3 - Plugin by Atlassian Pty Ltd
• Enabled
• JIRA Footer 1.0 - Plugin by Atlassian
• Enabled
• JIRA Gadgets Plugin 4.1 - Plugin by Atlassian
• Enabled
• JIRA Misc Custom Fields 1.1.2 - Plugin by Innovalog
• Enabled
• JIRA Misc Workflow Extensions 2.4.1 - Plugin by Innovalog
• Enabled
• JIRA OAuth Consumer SPI Plugin 4.1 - Plugin by Atlassian
• Enabled
• JIRA OAuth Service Provider SPI Plugin 4.1 - Plugin by Atlassian
• Enabled
• JIRA REST Plugin 4.1 - Plugin by Atlassian
• Enabled
• JIRA Shared Application Access Layer (SAL) Plugin 4.1 - Plugin by Atlassian Software Systems
• Enabled
• JIRA Suite Utilities 0.7.16 - Plugin by Quadratica SRL
• Enabled
• JIRA Toolkit Plugin 0.15.0 - Plugin by Atlassian
• Enabled
• JQL Functions 1.0 - Plugin by Atlassian
• Enabled
• JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd
• Enabled
• JavaMelody Monitoring Plugin ${version} - Plugin by JavaMelody
• Enabled
• Jira Risk Management Report and Gadget 4.10 - Plugin by jPlugs
• Enabled
• configure.url: /secure/RiskManagementAdminController.jspa
• Jira SU 1.2.2 - Plugin by Javahollic software
• Enabled
• configure.url: /admin/users/configuresu.action
• Joda-Time 1.6 - Plugin by
• Enabled
• Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian
• Enabled
• Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd
• Enabled
• Portlets Plugin 1.0 - Plugin by Atlassian
• Enabled
• Preset Filters Sections 1.0 - Plugin by Atlassian
• Enabled
• Project Panels Plugin 1.0 - Plugin by Atlassian
• Enabled
• Project Role Actors Plugin 1.0 - Plugin by Atlassian
• Enabled
• ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems
• Enabled
• ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource
• Enabled
• RPC JIRA Plugin 4.1.1-1 - Plugin by Atlassian
• Enabled
• Renderer Component Factories Plugin 1.0 - Plugin by Atlassian
• Enabled
• Renderer Plugin 1.0 - Plugin by Atlassian
• Enabled
• Reports Plugin 1.0 - Plugin by Atlassian
• Enabled
• Shared Application Access Layer API 2.0.17 - Plugin by Atlassian
• Enabled
• Top Navigation Bar 1.0 - Plugin by Atlassian
• Enabled
• User Format 1.0 - Plugin by Atlassian
• Enabled
• User Navigation Bar Sections 1.0 - Plugin by Atlassian
• Enabled
• User Profile Links 1.0 - Plugin by Atlassian
• Enabled
• User Profile Panels 1.0 - Plugin by Atlassian
• Enabled
• View Project Operations Sections 1.0 - Plugin by Atlassian
• Enabled
• Web Resources Plugin 1.0 - Plugin by Atlassian
• Enabled
• Webwork Plugin 1.0 - Plugin by Atlassian
• Enabled
• Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian
• Enabled
• Workflow Plugin 1.0 - Plugin by Atlassian
• Enabled
• groovyrunner 1.7.6 - Plugin by OnResolve Ltd
• Enabled
• jira-idalko-indexer-plugin 1.2.1 - Plugin by iDalko
• Enabled

– how do I fix the script listener? Is there a way to remove corrupt listeners?