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  1. Jira Data Center
  2. JRASERVER-27362

System Error Occurs when User Try to Delete Active Issue Priority

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      1. Administration >> Issues >> Issues Attributes >> Priorities >> Add 'New Priority' >> Add
      2. Create Issue >> Set Issue Priority >> 'New Priority' >> Create
      3. Administration >> Issues >> Priorities >> Delete 'New Priority' >> Set New Priority for Matching Issues >> Delete >> System Error
      com.atlassian.jira.exception.DataAccessException: Failed to remove priority '6'
	at com.atlassian.jira.config.DefaultPriorityManager.removePriority(DefaultPriorityManager.java:134)
	at com.atlassian.jira.web.action.admin.priorities.DeletePriority.doExecute(DeletePriority.java:69)
	at webwork.action.ActionSupport.execute(ActionSupport.java:165)
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143)
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

      All issues which have priority going to be deleted should be moved to the intended priority but it is not working.

      Workaround:

      Do bulk edit to all the issues with the priority level that need to be deleted. Change all of them to another priority level, and then delete the intended priority level.

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        Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-27625 Cannot Delete Resolutions that are Associated with an Issue

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-27362 System Error Occurs when User Try to Delete Active Issue Priority

          • Low - Low priority issues
          • Closed

          Activity

            People

              rsmart metapoint
              asain Andromeda Sain [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: