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  1. Jira Data Center
  2. JRASERVER-26663

Unable to create issues from Lotus Notes

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      When using the Handler to create issues from e-mail and using Lotus Notes, you get the following stacktrace in the logs:

      JiraQuartzScheduler_Worker-2 WARN ServiceRunner    Incoming Issues [service.util.handler.CreateIssueHandler] Could not create issue from message!
      javax.mail.internet.ParseException
      	at javax.mail.internet.ContentDisposition.<init>(ContentDisposition.java:94)
      	at javax.mail.internet.MimeBodyPart.getDisposition(MimeBodyPart.java:1085)
      	at javax.mail.internet.MimeBodyPart.getDisposition(MimeBodyPart.java:318)
      	at com.atlassian.mail.MailUtils.getFirstInlinePartWithMimeType(MailUtils.java:562)
      	at com.atlassian.mail.MailUtils.getBodyFromMultipart(MailUtils.java:450)
      	at com.atlassian.mail.MailUtils.getBodyFromMultipart(MailUtils.java:439)
      	at com.atlassian.mail.MailUtils.getBody(MailUtils.java:159)
      	at com.atlassian.jira.service.util.handler.CreateIssueHandler.getDescription(CreateIssueHandler.java:384)
      	at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:192)
      	at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:118)
      	at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:189)
      	at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67)
      	at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48)
      	at org.quartz.core.JobRunShell.run(JobRunShell.java:191)
      	at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
      

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              pcora Pedro Cora
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