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  1. Jira Data Center
  2. JRASERVER-26312

IssueNotFoundException when trying to change CustomField on already timed out sessions

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    • 4.04
    • 1
    • Severity 3 - Minor
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      Atlassian Update – 06 September 2019

      Hi everyone,

      After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out.

      Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments.

      Thank you,

      Pawel Drygas,

      Jira Server Bugmaster

      Show
      Atlassian Update – 06 September 2019 Hi everyone, After reviewing the overall customer interest and impact of this bug report we have decided to close this issue down. Our analysis has shown that over time this issue hasn't collected a significant number of votes, watchers, comments, or support cases from customers and therefore has remained very low on our priority list. Given these findings we can conclude it will not be fixed in the foreseeable future and wish to be transparent about our priorities by closing it as Timed Out . Although we're aware this issue may be still important to those of you who were involved in the initial conversations around it, we want to be clear by managing your expectations regarding the likelihood of a fix for it. The Jira team do their best to prioritise the issues that have high and critical impact with broad pervasiveness reflected in series of different factors. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand that hearing a decision like this can be disappointing, but we hope you'll appreciate our transparent approach to product priorities and communications. We will continue to watch this issue for further updates, so please feel free to share any thoughts in the comments. Thank you, Pawel Drygas, Jira Server Bugmaster

    Description

      As per subject, this is the exception that occurs when the user tries to edit a custom field on an already expired exception:

      2011-11-19 10:06:46.101354500 com.atlassian.jira.exception.IssueNotFoundException: Issue with id 'null' or key 'null' could not be found in the system
      2011-11-19 10:06:46.101357500   at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:127)
      2011-11-19 10:06:46.101358500   at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssueObject(AbstractIssueSelectAction.java:366)
      2011-11-19 10:06:46.101359500   at com.atlassian.jira.web.action.issue.EditIssue.doValidation(EditIssue.java:116)
      2011-11-19 10:06:46.101365500   at webwork.action.ActionSupport.validate(ActionSupport.java:391)
      2011-11-19 10:06:46.101366500   at webwork.action.ActionSupport.execute(ActionSupport.java:162)
      2011-11-19 10:06:46.101367500   at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:76)
      2011-11-19 10:06:46.101367500   at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
      2011-11-19 10:06:46.101371500   at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
      2011-11-19 10:06:46.101372500   at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
      2011-11-19 10:06:46.101372500   at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
      2011-11-19 10:06:46.101373500   at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205)
      2011-11-19 10:06:46.101377500   at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143)
      2011-11-19 10:06:46.101377500   at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152)
      2011-11-19 10:06:46.101378500   at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
      2011-11-19 10:06:46.101379500   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
      2011-11-19 10:06:46.101385500   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
      2011-11-19 10:06:46.101386500   at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
      2011-11-19 10:06:46.101387500   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
      2011-11-19 10:06:46.101388500   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
      2011-11-19 10:06:46.101397500   at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
      2011-11-19 10:06:46.101398500   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
      2011-11-19 10:06:46.101399500   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
      2011-11-19 10:06:46.101399500   at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      2011-11-19 10:06:46.101403500   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      2011-11-19 10:06:46.101404500   at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
      2011-11-19 10:06:46.101405500   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      2011-11-19 10:06:46.101411500   at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2011-11-19 10:06:46.101412500   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      2011-11-19 10:06:46.101412500   at com.atlassian.peace.AbstractPeacePageFilter.doFilter(AbstractPeacePageFilter.java:41)
      2011-11-19 10:06:46.101413500   at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2011-11-19 10:06:46.101417500   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      2011-11-19 10:06:46.101418500   at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      2011-11-19 10:06:46.101419500   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      2011-11-19 10:06:46.101420500   at com.atlassian.peace.AbstractPeacePageFilter.doFilter(AbstractPeacePageFilter.java:41)
      2011-11-19 10:06:46.101423500   at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2011-11-19 10:06:46.101424500   at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      2011-11-19 10:06:46.101430500   at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      erFilter.java:77)
      erFilter.java:63)
      2011-11-19 10:06:46.101436500   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
      2011-11-19 10:06:46.101437500   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
      2011-11-19 10:06:46.101438500   at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
      2011-11-19 10:06:46.101451500   at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
      2011-11-19 10:06:46.101452500   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
      2011-11-19 10:06:46.101453500   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
      va:54)
      2011-11-19 10:06:46.101461500   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
      2011-11-19 10:06:46.101462500   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
      2011-11-19 10:06:46.101463500   at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
      2011-11-19 10:06:46.101463500   at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
      2011-11-19 10:06:46.101467500   at com.atlassian.jira.web.filters.PathExclusionFilter.doFilter(PathExclusionFilter.java:118)
      2011-11-19 10:06:46.101468500   at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
      2011-11-19 10:06:46.101469500   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
      2011-11-19 10:06:46.101470500   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
      2011-11-19 10:06:46.101478500   at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      erFilter.java:77)
      erFilter.java:63)
      2011-11-19 10:06:46.101487500   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
      2011-11-19 10:06:46.101488500   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
      2011-11-19 10:06:46.101491500   at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)
      2011-11-19 10:06:46.101492500   at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
      2011-11-19 10:06:46.101493500   at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
      

      I know that there is no much that could be done on an session that was gone, but a more "friendly" message could be displayed instead of this StackTrace.

      It happened on Studio(4.4)
      http://confluence.atlassian.com/display/JIRASTUDIO/JIRA+Studio+Application+Versions

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            Unassigned Unassigned
            nwildner Nicolas Wildner [Atlassian]
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            Dates

              Created:
              Updated:
              Resolved: