Details
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Bug
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Resolution: Duplicate
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Low
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None
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4.3.4
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Centos 5.5, JDK 1.6.0_24
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4.03
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Description
In the last two weeks with both Jira 4.2.2 and Jira 4.3.4, we've seen an issue where a user has received the following stacktrace in a mail from Jira:
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getCustomFieldValue' in class com.atlassian.jira.mail.TemplateIssue threw exception class java.lang.IllegalStateException : No implementation has been registered for this tenant, and there's no creator to create it at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:251) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.evaluate(ASTReference.java:307) at org.apache.velocity.runtime.parser.node.ASTExpression.evaluate(ASTExpression.java:45) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:68) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230) at org.apache.velocity.runtime.directive.Parse.render(Parse.java:181) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:114) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230) at org.apache.velocity.app.VelocityEngine.evaluate(VelocityEngine.java:300) at org.apache.velocity.app.VelocityEngine.evaluate(VelocityEngine.java:202) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBodyForContent(DefaultVelocityManager.java:143) at com.atlassian.jira.mail.MailingListCompiler$1.processRecipient(MailingListCompiler.java:289) at com.atlassian.jira.mail.NotificationRecipientProcessor.process(NotificationRecipientProcessor.java:39) at com.atlassian.jira.mail.MailingListCompiler.addMailsToQueue(MailingListCompiler.java:311) at com.atlassian.jira.mail.MailingListCompiler.access$400(MailingListCompiler.java:36) at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.addEmailsToQueue(MailingListCompiler.java:456) at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.sendLists(MailingListCompiler.java:426) at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.sendForEvent(MailingListCompiler.java:379) at com.atlassian.jira.mail.MailingListCompiler.sendLists(MailingListCompiler.java:129) at com.atlassian.jira.mail.IssueMailQueueItem.send(IssueMailQueueItem.java:151) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.services.mail.MailQueueService.destroy(MailQueueService.java:43) at com.atlassian.jira.service.JiraServiceContainerImpl.destroy(JiraServiceContainerImpl.java:96) at com.atlassian.jira.upgrade.ConsistencyCheckImpl.destroy(ConsistencyCheckImpl.java:68) at com.atlassian.jira.upgrade.ConsistencyLauncher.stop(ConsistencyLauncher.java:85) at com.atlassian.jira.startup.DefaultJiraLauncher.stop(DefaultJiraLauncher.java:51) at com.atlassian.jira.startup.LauncherContextListener$2.destroy(LauncherContextListener.java:69) at com.atlassian.jira.startup.LauncherContextListener$2.destroy(LauncherContextListener.java:62) at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.onTenantStop(MultiTenantComponentMapImpl.java:177) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$2.consume(DefaultMultiTenantManager.java:169) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$2.consume(DefaultMultiTenantManager.java:164) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForEachListener(DefaultMultiTenantManager.java:256) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.stopTenant(DefaultMultiTenantManager.java:163) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.stopAll(DefaultMultiTenantManager.java:211) at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(LauncherContextListener.java:136) at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4244) at org.apache.catalina.core.StandardContext.stop(StandardContext.java:4879) at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1106) at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1106) at org.apache.catalina.core.StandardEngine.stop(StandardEngine.java:468) at org.apache.catalina.core.StandardService.stop(StandardService.java:604) at org.apache.catalina.core.StandardServer.stop(StandardServer.java:788) at org.apache.catalina.startup.Catalina.stop(Catalina.java:662) at org.apache.catalina.startup.Catalina.start(Catalina.java:629) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
The reason it happened is pretty obvious. The server was in the process of shutting down on both occasions.
I think Jira should be a little smarter, and do one of two things:
1. If a shutdown signal is received by Jira, place all mail in the queue instead of sending, and flush the queue on Jira startup
2. Ignore the mail completely
Attachments
Issue Links
- duplicates
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- Closed
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- is related to
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- Closed
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