Details
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Bug
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Resolution: Timed out
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Low
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None
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4.3.3
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4.03
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1
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Severity 3 - Minor
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Description
Somehow, an email notification from JIRA was sent after a shutdown of the app was initiated. This resulted in me receiving an email containing a stack trace:
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'formatUser' in class com.atlassian.jira.plugin.profile.DefaultUserFormatManager threw exception class java.lang.IllegalStateException : No implementation has been registered for this tenant, and there's no creator to create it at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:251) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:220) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230) at org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:171) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:114) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230) at org.apache.velocity.runtime.directive.Parse.render(Parse.java:181) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:114) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230) at org.apache.velocity.app.VelocityEngine.evaluate(VelocityEngine.java:300) at org.apache.velocity.app.VelocityEngine.evaluate(VelocityEngine.java:202) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBodyForContent(DefaultVelocityManager.java:143) at com.atlassian.jira.mail.MailingListCompiler$1.processRecipient(MailingListCompiler.java:289) at com.atlassian.jira.mail.NotificationRecipientProcessor.process(NotificationRecipientProcessor.java:39) at com.atlassian.jira.mail.MailingListCompiler.addMailsToQueue(MailingListCompiler.java:311) at com.atlassian.jira.mail.MailingListCompiler.access$400(MailingListCompiler.java:36) at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.addEmailsToQueue(MailingListCompiler.java:456) at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.sendLists(MailingListCompiler.java:426) at com.atlassian.jira.mail.MailingListCompiler$NotificationCompiler.sendForEvent(MailingListCompiler.java:379) at com.atlassian.jira.mail.MailingListCompiler.sendLists(MailingListCompiler.java:129) at com.atlassian.jira.mail.IssueMailQueueItem.send(IssueMailQueueItem.java:151) at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:66) at com.atlassian.jira.service.services.mail.MailQueueService.run(MailQueueService.java:23) at com.atlassian.jira.service.services.mail.MailQueueService.destroy(MailQueueService.java:43) at com.atlassian.jira.service.JiraServiceContainerImpl.destroy(JiraServiceContainerImpl.java:96) at com.atlassian.jira.upgrade.ConsistencyCheckImpl.destroy(ConsistencyCheckImpl.java:68) at com.atlassian.jira.upgrade.ConsistencyLauncher.stop(ConsistencyLauncher.java:85) at com.atlassian.jira.startup.DefaultJiraLauncher.stop(DefaultJiraLauncher.java:51) at com.atlassian.jira.startup.LauncherContextListener$2.destroy(LauncherContextListener.java:69) at com.atlassian.jira.startup.LauncherContextListener$2.destroy(LauncherContextListener.java:62) at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.onTenantStop(MultiTenantComponentMapImpl.java:177) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$2.consume(DefaultMultiTenantManager.java:169) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$2.consume(DefaultMultiTenantManager.java:164) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForEachListener(DefaultMultiTenantManager.java:256) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.stopTenant(DefaultMultiTenantManager.java:163) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.stopAll(DefaultMultiTenantManager.java:211) at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(LauncherContextListener.java:136) at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:3805) at org.apache.catalina.core.StandardContext.stop(StandardContext.java:4357) at org.apache.catalina.core.ContainerBase.removeChild(ContainerBase.java:893) at org.apache.catalina.startup.HostConfig.undeployApps(HostConfig.java:1180) at org.apache.catalina.startup.HostConfig.stop(HostConfig.java:1151) at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:313) at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120) at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1055) at org.apache.catalina.core.ContainerBase.stop(ContainerBase.java:1067) at org.apache.catalina.core.StandardEngine.stop(StandardEngine.java:448) at org.apache.catalina.core.StandardService.stop(StandardService.java:510) at org.apache.catalina.core.StandardServer.stop(StandardServer.java:734) at org.apache.catalina.startup.Catalina.stop(Catalina.java:602) at org.apache.catalina.startup.Catalina$CatalinaShutdownHook.run(Catalina.java:645)
For one thing, emails should not be sent after a shutdown has started (or, alternately, the shutdown process should wait for queued notifications to be flushed).
Secondly, if an error occurs while rendering an email, we could probably do better than emailing the recipient an ugly stack trace. See the attached screen shot for how this appears to the end user.
Attachments
Issue Links
- is duplicated by
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JRASERVER-25048 Jira sends garbage in mails that are sent coinciding with a server shut-down
- Closed
- mentioned in
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