Details
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Bug
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Resolution: Duplicate
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High
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None
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None
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None
Description
I recently reconfigured some portlets on my dashboard - now I can't get into JIRA. This ONLY affects my user account - other users are unaffected.
After typing in username and password, I get: (effectively cannot access ANYTHING in JIRA)
System Error
A system error has occurred. This may or may not be a problem.
If this problem happens again - please notify your JIRA administrator of this problem.
If you are an administrator, please try submitting this problem via the Support Request Page.
If you experience problems getting to this support page, please send an email to jira-support@atlassian.com with the following information:
1. a description of your problem
2. cut & paste the error and system information found below
3. attach the application server log file
Cause:
java.lang.NullPointerException
Stack Trace: [hide]
java.lang.NullPointerException
at org.apache.jasper.runtime.JspRuntimeLibrary.getContextRelativePath(JspRuntimeLibrary.java:774)
at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:819)
at org.apache.jsp.dashboard_jsp._jspService(dashboard_jsp.java:131)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:137)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:210)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:295)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:241)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:684)
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:432)
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:356)
at webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:213)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:129)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:61)
at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.core.security.SecurityFilter.doFilter(SecurityFilter.java:170)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.core.security.LoginFilter.doFilter(LoginFilter.java:190)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.jira.web.filters.AppConsistencyFilter.doFilter(AppConsistencyFilter.java:92)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.jira.web.filters.EncodingFilter.doFilter(EncodingFilter.java:53)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:601)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:392)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:565)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Thread.java:536)
System Information:
System Date: Wednesday, 08 Oct 2003
System Time: 13:36:15
Java Version: 1.4.1_02
Java Vendor: Sun Microsystems Inc.
JVM Version: 1.0
JVM Vendor: Sun Microsystems Inc.
JVM Implementation Version: 1.4.1_02-b06
Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition
Java VM: Java HotSpot(TM) Server VM
User Name: root
User Timezone: America/New_York
Operating System: Linux 2.4.18-24.8.0smp
OS Architecture: i386
Application Server Container: Apache Tomcat/4.1.27
Total Memory: 126 MB
Free Memory: 63 MB
Used Memory: 63 MB
Uptime: 3 hours, 35 minutes, 17 seconds
Edition: Professional
Version: 2.4.1
Build Number: 55
Attachments
Issue Links
- duplicates
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JRASERVER-2462 Portlet throws NullPointer when a project has been deleted
- Closed
- relates to
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JRASERVER-2245 Dashboard broken after upgrade: JasperException: For input string: "null"
- Closed