Details
-
Bug
-
Resolution: Timed out
-
Medium
-
None
-
3.13.5, 4.0, 4.1, 4.2
-
3.13
-
Severity 2 - Major
-
2
-
-
Description
The CreateOrCommentHandler fails to add a comment to existing issues if the project key pattern is set to jira.projectkey.pattern = ([A-Z]
{2}[0-9]{1}\.[0-9]{1}). More details of the problem is as below:* Managed to create an issue from email
* Got notification after issue creation, reply to notification and the comment is added
* Forwarded the issue created notification to myself, then reply the forwarded to add comment, new issue created instead
* Composed a new email, and put the issue key as the mail subject, similarly comment is failed to be added and new issue were created
The problem also affects JIRA 3.13.5, 4.0, 4.1 and 4.2. However, the problem doesn't occur for other project key pattern, eg: jira.projectkey.pattern = ([A-Z]{2}
[0-9]
{1}).