Details
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Bug
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Resolution: Won't Fix
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Low
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None
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4.1.2
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IBM J9 VM, IBM WebSphere Application Server/6.1
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4.01
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Description
The symptom of the problem:
... 2010-09-06 12:16:09,484 WebContainer : 5 ERROR [500ErrorPage.jsp] Exception caught in 500 page org.apache.xerces.parsers.XIncludeAwareParserConfiguration incompatible with org.apache.xerces.xni.parser.XMLParserConfiguration java.lang.ClassCastException: org.apache.xerces.parsers.XIncludeAwareParserConfiguration incompatible with org.apache.xerces.xni.parser.XMLParserConfiguration at org.apache.xerces.parsers.DOMParser.<init>(Unknown Source) at org.apache.xerces.parsers.DOMParser.<init>(Unknown Source) at org.apache.xerces.jaxp.DocumentBuilderImpl.<init>(Unknown Source) at org.apache.xerces.jaxp.DocumentBuilderFactoryImpl.newDocumentBuilder(Unknown Source) at org.apache.shindig.common.xml.XmlUtil$2.initialValue(XmlUtil.java:69) at org.apache.shindig.common.xml.XmlUtil$2.initialValue(XmlUtil.java:66) ...
The plugin system fails to start and there might be problems with the dashboard. The root cause looks like the /rest/* url is not mapped to noopservlet in the web.xml file.
The problem will be solved by adding the following to web.xml which is located in <JIRA_install>/atlassian-jira/WEB-INF/ directory:
...
<!-- This is a dummy servlet mapping to trick WebSphere 6.1.0.x to push the request through the filter chain,
so that the REST servlet filter plugin can be properly mapped to and intercept the rest URLs
-->
<servlet-mapping>
<servlet-name>noopservlet</servlet-name>
<url-pattern>/rest/*</url-pattern>
</servlet-mapping>
...
Please restart JIRA after that.
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Issue Links
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- Closed
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