when I log in as UrbachG instead of urbachg it allows me to login but any filter that I have created crashes with the following error ERRORS: Could not getRequest search with this id. this is very confusing and is causing complaints. I am guessing that this weakness in your login code / data model will cause many other knock-on related problems. Like the previous issue I found(JRA-2148) where users cannot see issues that they have raised - again quite confusing. any fix here would be much appreciated. cheers, g