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Key: JRA-1993
Type: Bug Bug
Status: Reopened Reopened
Priority: Major Major
Assignee: Unassigned
Reporter: François Beauregard
Votes: 40
Watchers: 15
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JIRA

Resolving an issue should automatically put the estimated time remaining to 0

Created: 10/Jul/03 02:39 PM   Updated: 07/May/08 10:07 AM
Component/s: Web interface
Affects Version/s: None
Fix Version/s: None

Time Tracking:
Not Specified

File Attachments: None
Image Attachments:

1. screenshot-1.jpg
(115 kb)
Issue Links:
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Reference

Participants: Anton Mazkovoi [Atlassian], Dave Loeng [Atlassian], Donna McGahan [Atlassian], François Beauregard, Jeff Turner [Atlassian], John Price, Lauren Santa, Nyree Lawson, Owen Fellows, Paco Vidal, Scott Farquhar [Atlassian] and Wojciech Seliga [Atlassian]
Since last comment: 1 week, 3 days ago
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 Description  « Hide
Resolving an issue should put the estimated time remaining to 0.

To be consistent, on the user interface that allows reopening an issue you should be able to enter a value for Estimated time remaining.

This is very annoying. Is there something I missed or do not understand?



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Dave Loeng [Atlassian] - 26/Sep/03 02:24 AM
Francois,

We'll have a look at this later.

Cheers,
Dave


Paco Vidal - 21/Jan/04 12:25 PM
Don't understand why this has been resolved as "won't fix".

Allowing people to resolve issues where there is still some estimated time left seems inconsistent to me.


Jeff Turner [Atlassian] - 21/Jan/04 10:00 PM
Scheduling for consideration in 2.7

Paco Vidal - 22/Jan/04 04:57 AM
Just noticed the versions in this issue seem to be wrong

The fix version is currently 2.5 (but that has already been released!)
The affects versions is currently 2.7 (which hasn't been release yet!)

Maybe the values are interchanged?


Owen Fellows - 24/Jun/04 08:45 AM
Linking JRA-1993 to JRA-2580.
Should create Workflow Transition view that allows an Issue to be resolved and timeestimate set to 0.
Also the same for reopening and setting a timeestimate.

Anton Mazkovoi [Atlassian] - 29/Jun/04 01:06 AM
From Tim Dawson via e-mail:

The log work screen currently allows logging work and adjusting the time
remaining, right? I would just state on the screen that when resolving the issue that the remaining work must be set to zero (you could use the same fields, just make the remaining work field set to zero and uneditable), and prompt the user to enter the time worked, defaulting to the remaining time. If they adjust it downward, they're entering the actuals and they're not able to leave remaining work.

Sounds like the way to go.


Nyree Lawson - 05/Jun/05 07:47 PM
There may be situations where automatically setting the time remainging to 0 is not the best policy. This depends of course on the issue workflow and whether an organisation wants to raise multiple related issues to represent the different aspects of a task (ie. coding, testing and UAT).

Often after a developer has implemented their code, it requires independent verification (either internal or external).

An organisation might like to capture this time as well.

The problem then becomes whether to:

1) raise a separate but related issue (perhaps a sub-task) or
2 ) extend the available statuses (make insertions before or after RESOLVED).

I don't think Jira can tally linked issues and I'm not sure if it can tally the estimates and actuals of all sub-tasks belonging to an issue.

If it could, it makes more sense to raise separate issues, alternatively one probably has to use a single issue (with extended statuses) to avoid having to programmatically extend Jira or engage in tedious, error prone manual calcualtion.

Just my two cents


Anton Mazkovoi [Atlassian] - 07/Jun/05 01:25 AM
Nyree,

Thanks for the feedback. In this situation I believe the best way is to create a workflow that better represents your business process. So the issue gets resolved only when the code has been verified.

When we implement this, we will make the bahaviour optional.

Thanks,
Anton


Scott Farquhar [Atlassian] - 18/Jul/06 04:16 AM
Would a post-function work for this? The longer-term solution is to be able to log work on the resolve page, but for the moment, would this be a valid work-around?

Lauren Santa - 28/Sep/06 07:27 AM
Can't seem to get pop-ups to allow control on Windows version XP

Donna McGahan [Atlassian] - 28/Sep/06 04:15 PM
Lauren,

Please only add test issus, comments and atttachments to the Test Project.

Cheers,
Donna


Wojciech Seliga [Atlassian] - 19/Jan/07 09:03 AM
In my team people also want JIRA to automatically set remaining time to 0 when certain transition occurs (typically going to Close or Resolved status - as this often means that nobody is going to work on given issue anymore. Also only with remaining time set to 0, many reports (e.g. time tracking) begin to give better picture of the project status.

I wanted to use post-functions of workflows. I am setting remaining time to 0 there. Unfortunately I have the following problem: if nobody has logged any work till the moment when the issue is closed (or resolved) then this post-function in fact resets original estimation to 0 (instead of resetting remaining time). Our people often close issues and then report time spent. It means disaster for us - original estimations are erased.
With the lack of support for logging work on transition screen - I cannot handle it.

What Atlassian is going to do on that? Maybe some quick recommendation?

Thanks in advance,

Wojtek


John Price - 07/May/08 10:07 AM
I'm having this problem as well. I want to set remaining estimate to zero when resolving but I can't find a way:

1) Post-function to set remaining to zero is buggy and sets Original Estimate to zero, ruining my burndown charts.
2) Adding "Time Tracking" as a field to the resolve issue screen just shows the original estimate field.