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  1. Jira Data Center
  2. JRASERVER-17850

View issue blows up when crowd enabled and connection down

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    • Severity 2 - Major
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      Atlassian Update – 04 December 2017

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.

      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 04 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Crowd was down for developer.atlassian.com and got the following:

      Note. that I was the assignee.

      An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. 
Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getAssigneeDisplayHtml' in class 
com.atlassian.jira.web.component.issuesummary.IssueSummaryWebComponent threw exception class org.codehaus.xfire.XFireRuntimeException : Could not invoke service.. 
Nested exception is org.codehaus.xfire.fault.XFireFault: Server returned error code = 503 for URI : http://atlassian10.private:8080/crowd/services/SecurityServer.
 Check server logs for details at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:246) at 
org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:220) at 
org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70) at 
org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70) at 
org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70) at
org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230) at org.apache.velocity.Template.merge(Template.java:256) at 
org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:450) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:77) at 
com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:61) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:56) 
at com.atlassian.jira.web.component.AbstractWebComponent.getHtml(AbstractWebComponent.java:33) at 
com.atlassian.jira.web.component.issuesummary.IssueSummaryWebComponent.getHtml(IssueSummaryWebComponent.java:74) at 
org.apache.jsp.decorators.issuesummary_jsp._jspService(issuesummary_jsp.java:384) at

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          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-17850 View issue blows up when crowd enabled and connection down

          • Medium - Medium priority issues
          • Closed

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              Unassigned Unassigned
              nick.menere Nick Menere [Atlassian] (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: