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  1. Jira Data Center
  2. JRASERVER-16851

Mail queue hangs after trackback problems

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      Customer reported that JIRA mails are no longer sent. I have found the following exception which may be the reason for the stuck mail queue.

      I have no idea though why sending mail involves processing of trackbacks. Please explain.

      2009-04-01 15:30:18,152 Sending mailitem Trackback ping com.atlassian.trackback.Trackback@da26e9[] WARN [com.atlassian.trackback.DefaultTrackbackFinder] 
      Error getting content of URL 'http://home.arcor.de/xxxxxxx': java.net.NoRouteToHostException: No route to host: connect
      java.net.NoRouteToHostException: No route to host: connect
      	at java.net.PlainSocketImpl.socketConnect(Native Method)
      	at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
      	at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
      	at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
      	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
      	at java.net.Socket.connect(Socket.java:507)
      	at java.net.Socket.connect(Socket.java:457)
      	at java.net.Socket.<init>(Socket.java:365)
      	at java.net.Socket.<init>(Socket.java:238)
      	at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:79)
      	at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:121)
      	at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:706)
      	at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:386)
      	at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:170)
      	at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:396)
      	at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:324)
      	at com.atlassian.trackback.TrackbackUtils.getUrlContent(TrackbackUtils.java:149)
      	at com.atlassian.trackback.DefaultTrackbackFinder.findPingUrls(DefaultTrackbackFinder.java:52)
      	at com.atlassian.trackback.DefaultTrackbackFinder.findPingUrls(DefaultTrackbackFinder.java:25)
      	at com.atlassian.trackback.DefaultTrackbackHelper.pingTrackbacksInContent(DefaultTrackbackHelper.java:27)
      	at com.atlassian.jira.trackback.TrackbackMailQueueItem.send(TrackbackMailQueueItem.java:61)
      	at com.atlassian.mail.queue.MailQueueImpl.sendBuffer(MailQueueImpl.java:68)
      	at com.atlassian.jira.web.action.admin.MailQueueAdmin.doExecute(MailQueueAdmin.java:38)
      	at webwork.action.ActionSupport.execute(ActionSupport.java:153)
      	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:54)
      	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
      	at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:209)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:73)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
      	at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
      	at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:181)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
      	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:43)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:49)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:64)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at com.atlassian.jira.appconsistency.db.DatabaseCompatibilityEnforcerFilter.doFilter(DatabaseCompatibilityEnforcerFilter.java:39)
      	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
      	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
      	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
      	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
      	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
      	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
      	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
      	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
      	at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
      	at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
      	at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
      	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
      	at java.lang.Thread.run(Thread.java:595)
      

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              pleschev Peter Leschev
              c4ee57acac52 schirmacher
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                Updated:
                Resolved: