[#JRA-1532] Ability to Create New Issue - but Reported by another user

JIRA

Created: 02/Apr/03 06:17 PM Updated: 16/Mar/04 09:01 PM

Component/s:

None

Affects Version/s:

2.0.2

Fix Version/s:

3.0 Pro Preview

Time Tracking:

Not Specified

Issue Links:

Duplicate

This issue is duplicated by:

~~JRA-1669~~ Administrators should be able to set the reporter

~~JRA-2787~~ Changing the Reporter of a bug

Reference

This issue relates to:

JRA-1907 Ability to add watchers/notifications to a single issue (Issue roles)

~~JRA-927~~ Amend Reporter

~~JRA-761~~ Add ablity to re-assign reporter to another user

Participants:	Karsten Huster, Mike Cannon-Brookes [Atlassian] and Nick Minutello
Since last comment:	4 years, 30 weeks, 3 days ago
Resolution Date:	16/Mar/04 09:01 PM
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In the current version of Jira, the username that is used for "Reporter" is the currently logged in user.

However, some users of Jira are "helpdesk" people who are creating new issues on behalf of other people (who themselves are jira users).

It is necessary to be able to (optionally) select "Reporter" from a list.

There should also be a corresponding permission for "impersonation".

This is necessary for us to use Jira instead of Remedy.

-Nick

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I could have sworn I set the version:

Its version 2.0.2

-Nick

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As we're in the same type of 'helpdesk' scenario with JIRA, we're also hoping to see this feature implemented.

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Fixed in the upcoming 2.7 release - see ~~JRA-761~~ for implementation details.