Issue Details (XML | Word | Printable)

Key: JRA-15188
Type: Improvement Improvement
Status: Resolved Resolved
Resolution: Answered
Priority: Major Major
Assignee: Unassigned
Reporter: Matt Doar
Votes: 0
Watchers: 1
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JIRA

Columns don't appear in reports when the field is for specific issue types

Created: 02/Jul/08 03:49 PM   Updated: 02/Jul/08 08:57 PM
Component/s: Reports
Affects Version/s: 3.12.3
Fix Version/s: None

Time Tracking:
Not Specified

Participants: Dushan Hanuska [Atlassian] and Matt Doar
Since last comment: 14 weeks, 4 days ago
Resolution Date: 02/Jul/08 08:54 PM
Labels:


 Description  « Hide
Firstly, the main problem here is that the end result is unexpected and non-intuitive to users.

1. Create a new project
2. Create a new issue type
3. Add a custom field that only applies to just that issue type
4. Create a few issues in the new project with values in the new custom field
5. Add the custom field to your Issue Navigator as a new column

When you create a query for the project, the new column is not displayed unless you also select the new issue type as part of the filter. Selecting "Any" doesn't help either.

So we have a case where all the issues in the new project are allowed to have the new custom field, but it still won't be displayed in the results. Most unexpected.



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Dushan Hanuska [Atlassian] added a comment - 02/Jul/08 08:54 PM
Hi Matt,

Our JIRA documentation about Configuring the Issue Navigator says:

Issue type custom fields will only appear if the filter has been restricted to that issue type.

You are right, this is not very intuitive to users, but I am not sure how we could do this better. If you feel that we should improve our documentation or have any suggestions how we could improve Issue Navigator please feel free to raise an improvement request.

Kind regards,
Dushan


Matt Doar added a comment - 02/Jul/08 08:57 PM
How about adding a warning message to the Find issues screen when some columns are not shown because the Issue Type has not been selected, and the column is dependent upon this?