Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-15060

Allow issues to be created from emails that do not have a subject

    XMLWordPrintable

Details

    • 4
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      We have two current support requests in which customers would like to be able to create issues from emails that have a blank subject. They state that they cannot guarantee that users will always enter a subject in their email, but that they still really want issues to be created for these emails.

      Our current CreateIssueHandler rejects emails that do not have a subject.

      So this improvement request is that we consider providing a configuration option so that administrators can decide whether they want emails with no subject to be:

      • rejected, or
      • accepted with some default subject, with maybe the ability to specify what the default subject would be.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              idaniel Ian Daniel [Atlassian]
              Votes:
              13 Vote for this issue
              Watchers:
              9 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: