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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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None
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Affects Version/s: 3.12.3
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Component/s: Installation
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Environment:
Windows 2003
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3.12
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1
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Severity 3 - Minor
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If users run the Windows Installer for JIRA, they will get the following error below, and the installer fails.
This appears to be related to the username that you login to Windows with. To get this problem to appear, log into Windows with a username that contains an exclamation mark at the end: Bella!
Possibly other symbols could trigger the error as well.
install4j An error occurred: java.lang.InternalError: java.io.IOException: Stream closed Error Log: C:\Documents and Settings%userID%\local settings\tem\install4jerror35101.log
The contents of the log contain:
Exception: java.lang.InternalError: java.io.IOException: Stream closed at java.text.BreakIterator.createBreakInstance(BreakIterator.java:596) at java.text.BreakIterator.getBreakInstance(BreakIterator.java:541) at java.text.BreakIterator.getLineInstance(BreakIterator.java:468) at java.text.BreakIterator.getLineInstance(BreakIterator.java:455) at javax.swing.text.Utilities.getBreakLocation(Utilities.java:427) at javax.swing.text.WrappedPlainView.calculateBreakPosition(WrappedPlainView.java:223) at javax.swing.text.WrappedPlainView$WrappedLine.breakLines(WrappedPlainView.java:767) at javax.swing.text.WrappedPlainView$WrappedLine.update(WrappedPlainView.java:717) at javax.swing.text.WrappedPlainView$WrappedLine.insertUpdate(WrappedPlainView.java:708) at javax.swing.text.WrappedPlainView.insertUpdate(WrappedPlainView.java:455) at javax.swing.plaf.basic.BasicTextUI$RootView.insertUpdate(BasicTextUI.java:1589) at javax.swing.plaf.basic.BasicTextUI$UpdateHandler.insertUpdate(BasicTextUI.java:1848) at javax.swing.text.AbstractDocument.fireInsertUpdate(AbstractDocument.java:185) at javax.swing.text.AbstractDocument.handleInsertString(AbstractDocument.java:734) at javax.swing.text.AbstractDocument.insertString(AbstractDocument.java:693) at javax.swing.text.PlainDocument.insertString(PlainDocument.java:114) at javax.swing.text.AbstractDocument.replace(AbstractDocument.java:655) at javax.swing.text.JTextComponent.setText(JTextComponent.java:1693) at com.install4j.runtime.beans.formcomponents.MultilineLabelComponent.createCenterComponent(Unknown Source) at com.install4j.runtime.installer.frontend.FormPanel.addFormComponent(Unknown Source) at com.install4j.runtime.installer.frontend.FormPanel.setupComponent(Unknown Source) at com.install4j.runtime.installer.frontend.FormPanel.<init>(Unknown Source) at com.install4j.runtime.installer.frontend.ScreenEnvelope.createFormPanel(Unknown Source) at com.install4j.runtime.installer.frontend.ScreenEnvelope.initFormPanel(Unknown Source) at com.install4j.runtime.installer.frontend.ScreenEnvelope.init(Unknown Source) at com.install4j.runtime.installer.frontend.ScreenEnvelope.<init>(Unknown Source) at com.install4j.runtime.installer.frontend.WizardScreenExecutor.register(Unknown Source) at com.install4j.runtime.installer.ContextImpl.registerScreens(Unknown Source) at com.install4j.runtime.installer.controller.Controller.start(Unknown Source) at com.install4j.runtime.installer.Installer.main(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.exe4j.runtime.LauncherEngine.launch(Unknown Source) at com.exe4j.runtime.WinLauncher.main(Unknown Source)
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