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  1. Jira Data Center
  2. JRASERVER-15054

Installer fails if the person logged in has an exclamation mark in their username

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    • 3.12
    • 1
    • Severity 3 - Minor
    • Hide
      Atlassian Update – 16 November 2017

      Hi everyone,

      The issue has not collected enough votes, watches, comments or support cases during it's lifetime. In this sense overal interest in the reported problem is low.
      Jira team is focusing on bigger and more impactful issues at the moment and we are not likely to look at the current bug soon. Therefore I'm resolving the issue as Timed Out.

      Atlassian will continue to watch issue for the further updates, so please don't hesitate to share your feedback in the issue comments.

      Cheers,
      Ignat Alexeyenko
      Jira bugmaster.

      Show
      Atlassian Update – 16 November 2017 Hi everyone, The issue has not collected enough votes, watches, comments or support cases during it's lifetime. In this sense overal interest in the reported problem is low. Jira team is focusing on bigger and more impactful issues at the moment and we are not likely to look at the current bug soon. Therefore I'm resolving the issue as Timed Out . Atlassian will continue to watch issue for the further updates, so please don't hesitate to share your feedback in the issue comments. Cheers, Ignat Alexeyenko Jira bugmaster.

    Description

      If users run the Windows Installer for JIRA, they will get the following error below, and the installer fails.

      This appears to be related to the username that you login to Windows with. To get this problem to appear, log into Windows with a username that contains an exclamation mark at the end: Bella!

      Possibly other symbols could trigger the error as well.

      install4j
      An error occurred:
      java.lang.InternalError: java.io.IOException: Stream closed
      Error Log: C:\Documents and Settings%userID%\local settings\tem\install4jerror35101.log
      

      The contents of the log contain:

      Exception:
      
      java.lang.InternalError: java.io.IOException: Stream closed
      at java.text.BreakIterator.createBreakInstance(BreakIterator.java:596)
      at java.text.BreakIterator.getBreakInstance(BreakIterator.java:541)
      at java.text.BreakIterator.getLineInstance(BreakIterator.java:468)
      at java.text.BreakIterator.getLineInstance(BreakIterator.java:455)
      at javax.swing.text.Utilities.getBreakLocation(Utilities.java:427)
      at javax.swing.text.WrappedPlainView.calculateBreakPosition(WrappedPlainView.java:223)
      at javax.swing.text.WrappedPlainView$WrappedLine.breakLines(WrappedPlainView.java:767)
      at javax.swing.text.WrappedPlainView$WrappedLine.update(WrappedPlainView.java:717)
      at javax.swing.text.WrappedPlainView$WrappedLine.insertUpdate(WrappedPlainView.java:708)
      at javax.swing.text.WrappedPlainView.insertUpdate(WrappedPlainView.java:455)
      at javax.swing.plaf.basic.BasicTextUI$RootView.insertUpdate(BasicTextUI.java:1589)
      at javax.swing.plaf.basic.BasicTextUI$UpdateHandler.insertUpdate(BasicTextUI.java:1848)
      at javax.swing.text.AbstractDocument.fireInsertUpdate(AbstractDocument.java:185)
      at javax.swing.text.AbstractDocument.handleInsertString(AbstractDocument.java:734)
      at javax.swing.text.AbstractDocument.insertString(AbstractDocument.java:693)
      at javax.swing.text.PlainDocument.insertString(PlainDocument.java:114)
      at javax.swing.text.AbstractDocument.replace(AbstractDocument.java:655)
      at javax.swing.text.JTextComponent.setText(JTextComponent.java:1693)
      at com.install4j.runtime.beans.formcomponents.MultilineLabelComponent.createCenterComponent(Unknown Source)
      at com.install4j.runtime.installer.frontend.FormPanel.addFormComponent(Unknown Source)
      at com.install4j.runtime.installer.frontend.FormPanel.setupComponent(Unknown Source)
      at com.install4j.runtime.installer.frontend.FormPanel.<init>(Unknown Source)
      at com.install4j.runtime.installer.frontend.ScreenEnvelope.createFormPanel(Unknown Source)
      at com.install4j.runtime.installer.frontend.ScreenEnvelope.initFormPanel(Unknown Source)
      at com.install4j.runtime.installer.frontend.ScreenEnvelope.init(Unknown Source)
      at com.install4j.runtime.installer.frontend.ScreenEnvelope.<init>(Unknown Source)
      at com.install4j.runtime.installer.frontend.WizardScreenExecutor.register(Unknown Source)
      at com.install4j.runtime.installer.ContextImpl.registerScreens(Unknown Source)
      at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
      at com.install4j.runtime.installer.Installer.main(Unknown Source)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:597)
      at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
      at com.exe4j.runtime.WinLauncher.main(Unknown Source)
      

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              Unassigned Unassigned
              davidyu David Yu
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              Dates

                Created:
                Updated:
                Resolved: