[#JRA-15054] Installer fails if the person logged in has an exclamation mark in their username

JIRA

Installer fails if the person logged in has an exclamation mark in their username

Created: 04/Jun/08 11:00 AM Updated: 12/Jun/08 07:20 PM

Component/s:

Installation

Affects Version/s:

3.12.3

Fix Version/s:

None

Time Tracking:

Not Specified

Environment:

Windows 2003

Participants:	David Yu [Atlassian] and Dushan Hanuska [Atlassian]
Since last comment:	11 weeks, 3 days ago
Labels:

Description

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If users run the Windows Installer for JIRA, they will get the following error below, and the installer fails.

This appears to be related to the username that you login to Windows with. To get this problem to appear, log into Windows with a username that contains an exclamation mark at the end: Bella!

Possibly other symbols could trigger the error as well.

install4j
An error occurred:
java.lang.InternalError: java.io.IOException: Stream closed
Error Log: C:\Documents and Settings%userID%\local settings\tem\install4jerror35101.log

The contents of the log contain:

Exception:

java.lang.InternalError: java.io.IOException: Stream closed
at java.text.BreakIterator.createBreakInstance(BreakIterator.java:596)
at java.text.BreakIterator.getBreakInstance(BreakIterator.java:541)
at java.text.BreakIterator.getLineInstance(BreakIterator.java:468)
at java.text.BreakIterator.getLineInstance(BreakIterator.java:455)
at javax.swing.text.Utilities.getBreakLocation(Utilities.java:427)
at javax.swing.text.WrappedPlainView.calculateBreakPosition(WrappedPlainView.java:223)
at javax.swing.text.WrappedPlainView$WrappedLine.breakLines(WrappedPlainView.java:767)
at javax.swing.text.WrappedPlainView$WrappedLine.update(WrappedPlainView.java:717)
at javax.swing.text.WrappedPlainView$WrappedLine.insertUpdate(WrappedPlainView.java:708)
at javax.swing.text.WrappedPlainView.insertUpdate(WrappedPlainView.java:455)
at javax.swing.plaf.basic.BasicTextUI$RootView.insertUpdate(BasicTextUI.java:1589)
at javax.swing.plaf.basic.BasicTextUI$UpdateHandler.insertUpdate(BasicTextUI.java:1848)
at javax.swing.text.AbstractDocument.fireInsertUpdate(AbstractDocument.java:185)
at javax.swing.text.AbstractDocument.handleInsertString(AbstractDocument.java:734)
at javax.swing.text.AbstractDocument.insertString(AbstractDocument.java:693)
at javax.swing.text.PlainDocument.insertString(PlainDocument.java:114)
at javax.swing.text.AbstractDocument.replace(AbstractDocument.java:655)
at javax.swing.text.JTextComponent.setText(JTextComponent.java:1693)
at com.install4j.runtime.beans.formcomponents.MultilineLabelComponent.createCenterComponent(Unknown Source)
at com.install4j.runtime.installer.frontend.FormPanel.addFormComponent(Unknown Source)
at com.install4j.runtime.installer.frontend.FormPanel.setupComponent(Unknown Source)
at com.install4j.runtime.installer.frontend.FormPanel.<init>(Unknown Source)
at com.install4j.runtime.installer.frontend.ScreenEnvelope.createFormPanel(Unknown Source)
at com.install4j.runtime.installer.frontend.ScreenEnvelope.initFormPanel(Unknown Source)
at com.install4j.runtime.installer.frontend.ScreenEnvelope.init(Unknown Source)
at com.install4j.runtime.installer.frontend.ScreenEnvelope.<init>(Unknown Source)
at com.install4j.runtime.installer.frontend.WizardScreenExecutor.register(Unknown Source)
at com.install4j.runtime.installer.ContextImpl.registerScreens(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
at com.install4j.runtime.installer.Installer.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)

Description

If users run the Windows Installer for JIRA, they will get the following error below, and the installer fails. This appears to be related to the username that you login to Windows with. To get this problem to appear, log into Windows with a username that contains an exclamation mark at the end: Bella! Possibly other symbols could trigger the error as well.

install4j
An error occurred:
java.lang.InternalError: java.io.IOException: Stream closed
Error Log: C:\Documents and Settings%userID%\local settings\tem\install4jerror35101.log

The contents of the log contain:

Exception:

java.lang.InternalError: java.io.IOException: Stream closed
at java.text.BreakIterator.createBreakInstance(BreakIterator.java:596)
at java.text.BreakIterator.getBreakInstance(BreakIterator.java:541)
at java.text.BreakIterator.getLineInstance(BreakIterator.java:468)
at java.text.BreakIterator.getLineInstance(BreakIterator.java:455)
at javax.swing.text.Utilities.getBreakLocation(Utilities.java:427)
at javax.swing.text.WrappedPlainView.calculateBreakPosition(WrappedPlainView.java:223)
at javax.swing.text.WrappedPlainView$WrappedLine.breakLines(WrappedPlainView.java:767)
at javax.swing.text.WrappedPlainView$WrappedLine.update(WrappedPlainView.java:717)
at javax.swing.text.WrappedPlainView$WrappedLine.insertUpdate(WrappedPlainView.java:708)
at javax.swing.text.WrappedPlainView.insertUpdate(WrappedPlainView.java:455)
at javax.swing.plaf.basic.BasicTextUI$RootView.insertUpdate(BasicTextUI.java:1589)
at javax.swing.plaf.basic.BasicTextUI$UpdateHandler.insertUpdate(BasicTextUI.java:1848)
at javax.swing.text.AbstractDocument.fireInsertUpdate(AbstractDocument.java:185)
at javax.swing.text.AbstractDocument.handleInsertString(AbstractDocument.java:734)
at javax.swing.text.AbstractDocument.insertString(AbstractDocument.java:693)
at javax.swing.text.PlainDocument.insertString(PlainDocument.java:114)
at javax.swing.text.AbstractDocument.replace(AbstractDocument.java:655)
at javax.swing.text.JTextComponent.setText(JTextComponent.java:1693)
at com.install4j.runtime.beans.formcomponents.MultilineLabelComponent.createCenterComponent(Unknown Source)
at com.install4j.runtime.installer.frontend.FormPanel.addFormComponent(Unknown Source)
at com.install4j.runtime.installer.frontend.FormPanel.setupComponent(Unknown Source)
at com.install4j.runtime.installer.frontend.FormPanel.<init>(Unknown Source)
at com.install4j.runtime.installer.frontend.ScreenEnvelope.createFormPanel(Unknown Source)
at com.install4j.runtime.installer.frontend.ScreenEnvelope.initFormPanel(Unknown Source)
at com.install4j.runtime.installer.frontend.ScreenEnvelope.init(Unknown Source)
at com.install4j.runtime.installer.frontend.ScreenEnvelope.<init>(Unknown Source)
at com.install4j.runtime.installer.frontend.WizardScreenExecutor.register(Unknown Source)
at com.install4j.runtime.installer.ContextImpl.registerScreens(Unknown Source)
at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)
at com.install4j.runtime.installer.Installer.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)

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Dushan Hanuska [Atlassian] added a comment - 09/Jun/08 07:46 PM

I logged a bug report with ej-technologies at http://www.ej-technologies.com/support/bugReport.php. Waiting for their response.