[#JRA-14839] Create a "test POP Account" button so an admin can verify that JIRA can read the POP/IMAP email account

JIRA

Create a "test POP Account" button so an admin can verify that JIRA can read the POP/IMAP email account

Created: 19/Apr/08 12:52 PM Updated: 21/Apr/08 04:54 AM

Component/s:

Administration, Email integration, UI / Usability

Affects Version/s:

None

Fix Version/s:

None

Time Tracking:

Not Specified

Environment:

Current version of JIRA

Participants:	Anton Mazkovoi [Atlassian] and Joseph Benjamin
Since last comment:	18 weeks, 3 days ago
Labels:	email pop imap

Description

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I am going crazy trying to figure out why I cannot create an issue via email. I get zero feedback from JIRA to determine what is going on - other than no new issues are created.
A simple "Test Login" for POP/IMAP would at least let me know if I can access the mailbox correctly.

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Anton Mazkovoi [Atlassian] added a comment - 20/Apr/08 08:47 PM

I see what you mean.

At the moment, the JIRA log file is the only place that conatins clues as to why something is not working.

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Joseph Benjamin added a comment - 20/Apr/08 09:38 PM

Yes, I realize that - that is why I made the feature request - also, you
have to restart the server to enable the logs - something that is not
standard practice in a production environment when you are just trying
to verify if a mailbox account is set up -
I hope this doesn't mean you are going to close the request because
there is a (substandard) workaround

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Anton Mazkovoi [Atlassian] added a comment - 21/Apr/08 04:53 AM

Hi Joseph,

I will certainly not close this request as I definitely see that this improvement is worthwhile.

However, please note that there are thousands of feature requests that are currently open for JIRA. While we would love to implement them all, we only have a limited set of development resources to work with and therefore are forced to choose which fieatures to implement next, such that we can deliver them in a high quality and scalable fashion.

For more information on the way new feature and improvement requests are scheduled, please see:
http://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+and+Improvements

Cheers,
Anton