[#JRA-14171] Add whether Crowd is present to the System Info page

JIRA

Add whether Crowd is present to the System Info page

Created: 20/Dec/07 12:40 AM Updated: 25/May/08 10:42 PM

Component/s:

Administration

Affects Version/s:

None

Fix Version/s:

3.12.2

Time Tracking:

Not Specified

Issue Links:

Reference

This issue is related to:

CWD-718 Provide a way to obtain Crowd Information from applications

Participants:	Anton Mazkovoi [Atlassian], Ian Daniel [Atlassian] and Michael Tokar [Atlassian]
Since last comment:	39 weeks ago
Resolution Date:	08/Jan/08 09:47 PM
Labels:	support_improvement

Description

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We have had a few support cases and live chats recently where the customer has said that they are using Active Directory. We have assumed that they would tell us if they were also using Crowd, so we assumed that they were using the "default" LDAP support. It wasn't until much later that we found out that the customer was also using Crowd. Knowing this earlier would have saved some time and avoided confusion, so...

Could we add some info to the System Info page telling us that Crowd is present? Simply "Crowd is here' would help, although I imagine there are some useful Crowd configuration parameters that you could display as well.

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Anton Mazkovoi [Atlassian] added a comment - 20/Dec/07 11:29 PM

Another thing to have a look at when you have some spare time

The difficult part will be dynamically figuring out if Crowd is enabled. Chat to the Crowd guys about the best way to do this.

One idea might be to snoop at the running OSUser config.

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Michael Tokar [Atlassian] added a comment - 07/Jan/08 07:24 PM

I've spoken to Shihab and Justin, and currently there is no standard way of retrieving Crowd information.

The best we can do for now is have a "yes/no" flag by examining the concrete class of some OSUser interfaces (e.g. CredentialsProvider).

I have raised a feature request with the Crowd team to add this functionality. Anton, Ian - could you please view this issue and comment on what extra Crowd information you think could be useful?

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Anton Mazkovoi [Atlassian] added a comment - 08/Jan/08 12:52 AM

As Ian has mentioned in the description having a "yes/no" is good for a start. Lets do that first.

We can then add more info. What Shihab mention on CWD-718 sounds good.

Cheers,
Anton

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Michael Tokar [Atlassian] added a comment - 08/Jan/08 09:47 PM

A simple "on/off" flag has been added to the System Info page, which means it has also been added to the Support Request page.

This fix should be available in 3.12.2.

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Ian Daniel [Atlassian] added a comment - 13/Jan/08 01:31 AM

Thanks Michael.

Cheers,
Ian