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  1. Jira Data Center
  2. JRASERVER-13709

Investigate the commonly occuring 'service.services.mail.MailFetcherService' messages in the log files on support.atlassian.com

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    • Resolution: Resolved Locally
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    Description

      Currently, the most commonly occuring message in the log files on support.atlassian.com is something like this:

      2007-08-29 13:55:31,257 JiraQuartzScheduler_Worker-3 ERROR [service.services.mail.MailFetcherService] Throwable: javax.mail.internet.ParseException
      javax.mail.internet.ParseException
              at javax.mail.internet.ContentDisposition.<init>(ContentDisposition.java:63)
              at javax.mail.internet.MimeBodyPart.getDisposition(MimeBodyPart.java:900)
              at javax.mail.internet.MimeBodyPart.getDisposition(MimeBodyPart.java:276)
              at com.atlassian.mail.MailUtils.getFirstInlinePartWithMimeType(MailUtils.java:422)
              at com.atlassian.mail.MailUtils.getBodyFromMultipart(MailUtils.java:380)
              at com.atlassian.mail.MailUtils.getBodyFromMultipart(MailUtils.java:406)
              at com.atlassian.mail.MailUtils.getBody(MailUtils.java:117)
              at com.atlassian.jira.service.util.handler.NonQuotedCommentHandler.getEmailBody(NonQuotedCommentHandler.java:41)
              at com.atlassian.jira.service.util.handler.AbstractCommentHandler.handleMessage(AbstractCommentHandler.java:73)
              at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:105)
              at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:190)
      

      Need to investigate why this occurs so often (> once every minute) to determine if there is some underlying bug in the code.

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              mtokar Michael Tokar
              mtokar Michael Tokar
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