Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-13543

JIRA unable to fetch mail from Exchange 2007

    XMLWordPrintable

Details

    • Support Request
    • Resolution: Handled by Support
    • Medium
    • None
    • 3.12
    • Email notifications
    • None

    Description

      We recently replaced our mail server with Microsoft Exchange 2007. I've enabled both IMAP and POP3, but JIRA fails to fetch email using either.
      JIRA version: Enterprise Edition, Version: 3.11-DEV-130807-#283

      Extract from the log:

      2007-09-14 12:01:21,539 JiraQuartzScheduler_Worker-2 ERROR [service.services.mail.MailFetcherService] Error connecting to host 'if-admin' as user 'support' via protocol 'imap': javax.mail.MessagingException: No login methods supported!;
      nested exception is:
      com.sun.mail.iap.ProtocolException: No login methods supported!
      javax.mail.MessagingException: No login methods supported!;
      nested exception is:
      com.sun.mail.iap.ProtocolException: No login methods supported!
      at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:439)
      at javax.mail.Service.connect(Service.java:233)
      at javax.mail.Service.connect(Service.java:134)
      at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:149)
      at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67)
      at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61)
      at org.quartz.core.JobRunShell.run(JobRunShell.java:191)
      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
      2007-09-14 12:01:21,539 JiraQuartzScheduler_Worker-2 ERROR [service.services.mail.MailFetcherService] Error connecting to host 'if-admin' as user 'HQ\bestilling' via protocol 'imap': javax.mail.MessagingException: No login methods supported!;
      nested exception is:
      com.sun.mail.iap.ProtocolException: No login methods supported!
      javax.mail.MessagingException: No login methods supported!;
      nested exception is:
      com.sun.mail.iap.ProtocolException: No login methods supported!
      at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:439)
      at javax.mail.Service.connect(Service.java:233)
      at javax.mail.Service.connect(Service.java:134)
      at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:149)
      at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67)
      at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61)
      at org.quartz.core.JobRunShell.run(JobRunShell.java:191)
      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
      2007-09-14 12:01:21,555 JiraQuartzScheduler_Worker-2 ERROR [service.services.mail.MailFetcherService] Error connecting to host 'if-admin' as user 'jira' via protocol 'pop3': javax.mail.AuthenticationFailedException: Command is not valid in this state.
      javax.mail.AuthenticationFailedException: Command is not valid in this state.
      at com.sun.mail.pop3.POP3Store.protocolConnect(POP3Store.java:118)
      at javax.mail.Service.connect(Service.java:233)
      at javax.mail.Service.connect(Service.java:134)
      at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:149)
      at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67)
      at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61)
      at org.quartz.core.JobRunShell.run(JobRunShell.java:191)
      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)

      Attachments

        Activity

          People

            Unassigned Unassigned
            657715e6b786 Roy Berg
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: