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Key: JRA-12615
Type: Improvement Improvement
Status: Open Open
Priority: Major Major
Assignee: Unassigned
Reporter: Arne Schirmacher
Votes: 1
Watchers: 0
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JIRA

Windows service name is too long and impractical

Created: 23/Apr/07 03:38 AM   Updated: 15/May/09 01:23 AM
Component/s: Installation
Affects Version/s: 3.8.1
Fix Version/s: None

Time Tracking:
Not Specified

Environment: Windows

Participants: Arne Schirmacher and Justus Pendleton [Atlassian]
Since last comment: 6 weeks, 6 days ago
Labels:


 Description  « Hide
When using the JIRA windows installer and clicking "Install JIRA as a service", the windows service is created under the name "Atlassian JIRA Enterprise Edition 3.8.1".

This is very impractical, because

  • the service name is very long
  • it has spaces, which breaks shell scripts (at least makes it more difficult to write them)
  • it has a release number in the name which is certainly bad practice
  • you can't execute "net stop JIRA" anymore
  • the existing Atlassian documentation is using JIRA as the service name.

Please make it a short name without spaces, such as "JIRA". Should be also trivial to fix.



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Arne Schirmacher added a comment - 24/Apr/07 03:26 AM
ok, the service name is not "Atlassian JIRA Enterprise Edition 3.8.1", instead it is "JIRA<some long number". The former is used as the name of the service in the Windows control panel. But it is still very impractical.

Justus Pendleton [Atlassian] added a comment - 15/May/09 01:23 AM
The description of the bug report is incorrect, the follow up comment is correct.

The Windows installer uses a service id of "JIRA" + the installation timestamp. I assume this was originally done (by Andreas?) to try to ensure we're using a unique service name. It would be easy to change it to something else like just plain "JIRA" but then we'd need to enhance the installer to cope with failures due to an existing service named "JIRA" already being installed.

Right now I think you can technically install JIRA multiple times from the Windows installer (to different install and home directories) and have multiple services. I don't know if anyone does that but it would stop working unless we made the installer even smarter.