Details
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Suggestion
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Resolution: Duplicate
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None
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None
Description
A user reports getting this error when JIRA parses an email:
ERROR [service.util.handler.CreateIssueHandler] Could not create issue! java.io.UnsupportedEncodingException: unicode-1-1-utf-7 at sun.io.Converters.getConverterClass(Converters.java:218) at sun.io.Converters.newConverter(Converters.java:251) at sun.io.ByteToCharConverter.getConverter(ByteToCharConverter.java:68) at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:224) at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:210) at sun.nio.cs.StreamDecoder.forInputStreamReader(StreamDecoder.java:77) at java.io.InputStreamReader.<init>(InputStreamReader.java:83) at com.sun.mail.handlers.text_plain.getContent(text_plain.java:64) at javax.activation.DataSourceDataContentHandler.getContent(DataHandler.java:745) at javax.activation.DataHandler.getContent(DataHandler.java:501) at javax.mail.internet.MimeBodyPart.getContent(MimeBodyPart.java:603) at com.atlassian.jira.service.util.handler.AbstractMessageHandler.handleMultipart(AbstractMessageHandler.java:236) at com.atlassian.jira.service.util.handler.AbstractMessageHandler.createAttachmentsForMessage(AbstractMessageHandler.java:201) at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:201) at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:115) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:187) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)
Attachments
Issue Links
- duplicates
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JRASERVER-5812 UnsupportedEncodingException when parsing email with utf-7 or unicode-1-1-utf-7 encoding
- Closed